Problem: pfSense reboot randomly



  • pfSense randomly is rebooting.
    In crash log i have this:
    118>32-bit compatibility ldconfig path:
    <118>done.
    <118>>>> Removing vital flag from php72... failed.
    <118>External config loader 1.0 is now starting...
    <118>Launching the init system...Updating CPU Microcode...

    Fatal trap 12: page fault while in kernel mode
    cpuid = 2; apic id = 12
    fault virtual address = 0x800e29000
    fault code = supervisor write data, page not present
    instruction pointer = 0x20:0xffffffff8125815e
    stack pointer = 0x28:0xfffffe010fbfd770
    frame pointer = 0x28:0xfffffe010fbfd770
    code segment = base 0x0, limit 0xfffff, type 0x1b
    = DPL 0, pres 1, long 1, def32 0, gran 1
    processor eflags = interrupt enabled, resume, IOPL = 0
    current process = 348 (logger)
    trap number = 12
    panic: page fault
    cpuid = 2
    KDB: enter: panic
    panic.txt0600001213671165374 7146 ustarrootwheelpage faultversion.txt06000033013671165374 7624 ustarrootwheelFreeBSD 11.3-STABLE #243 abf8cba50ce(RELENG_2_4_5): Tue Jun 2 17:53:37 EDT 2020
    root@buildbot1-nyi.netgate.com:/build/ce-crossbuild-245/obj/amd64/YNx4Qq3j/build/ce-crossbuild-245/sources/FreeBSD-src/sys/pfSense

    In attach i upload the two files for analyses. The CPU is a AMD FX(tm)-8350 Eight-Core Processor.
    The RAM Memory was tested by memtest and everything is ok. Always reboot on microcode part and is randomly (sometimes boot ok, other times not boot).

    info.0 textdump.tar.0


  • Rebel Alliance Developer Netgate

    db:0:kdb.enter.default>  bt
    Tracing pid 348 tid 100193 td 0xfffff8000b866620
    kdb_enter() at kdb_enter+0x3b/frame 0xfffffe010fbfd420
    vpanic() at vpanic+0x19b/frame 0xfffffe010fbfd480
    panic() at panic+0x43/frame 0xfffffe010fbfd4e0
    trap_pfault() at trap_pfault/frame 0xfffffe010fbfd530
    trap_pfault() at trap_pfault+0x49/frame 0xfffffe010fbfd590
    trap() at trap+0x29d/frame 0xfffffe010fbfd6a0
    calltrap() at calltrap+0x8/frame 0xfffffe010fbfd6a0
    --- trap 0xc, rip = 0xffffffff8125815e, rsp = 0xfffffe010fbfd770, rbp = 0xfffffe010fbfd770 ---
    copyout() at copyout+0x3e/frame 0xfffffe010fbfd770
    uiomove_faultflag() at uiomove_faultflag+0xf4/frame 0xfffffe010fbfd7b0
    pipe_read() at pipe_read+0x203/frame 0xfffffe010fbfd820
    dofileread() at dofileread+0xba/frame 0xfffffe010fbfd860
    kern_readv() at kern_readv+0x68/frame 0xfffffe010fbfd8b0
    sys_read() at sys_read+0x84/frame 0xfffffe010fbfd900
    amd64_syscall() at amd64_syscall+0xa86/frame 0xfffffe010fbfda30
    fast_syscall_common() at fast_syscall_common+0x101/frame 0xfffffe010fbfda30
    --- syscall (3, FreeBSD ELF64, sys_read), rip = 0x80096af4a, rsp = 0x7fffffffe728, rbp = 0x7fffffffe740 ---
    
    Fatal trap 12: page fault while in kernel mode
    cpuid = 2; apic id = 12
    fault virtual address	= 0x800e29000
    fault code		= supervisor write data, page not present
    instruction pointer	= 0x20:0xffffffff8125815e
    stack pointer	        = 0x28:0xfffffe010fbfd770
    frame pointer	        = 0x28:0xfffffe010fbfd770
    code segment		= base 0x0, limit 0xfffff, type 0x1b
    			= DPL 0, pres 1, long 1, def32 0, gran 1
    processor eflags	= interrupt enabled, resume, IOPL = 0
    current process		= 348 (logger)
    trap number		= 12
    panic: page fault
    cpuid = 2
    KDB: enter: panic
    

    Looks like a storage or filesystem problem to me. Reboot into single user mode and run fsck -y / no less than 5 times (until it neither finds problems or fixes problems), then reboot and see if it's better.

    Though given the nature of the backtrace I'm more inclined to think it's a storage/disk failure or maybe disk controller/cable failure.


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