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    Cant load kernel

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • H
      Harold.cardozo
      last edited by Harold.cardozo

      Hi, i recently bought a small Desktop and a network card with 4 ports.
      The motherboard is a Gigabyte GA-Q57M-S2H, right now i am tryng first to install without the extra network card.

      pen-drive:
      the .img freezes the pc even before i am able to enter the bios.
      using the .iso on a pendrive the PC refuses to boot through it.

      DVD:
      it "boots" but gives me the message "cant load kernel"

      At this point i gave up on installing through USB and i am tryng to make the DVD to work. I tryed this: https://www.mail-archive.com/support@pfsense.com/msg00925.html without success.

      And i tested the DVD on other PC and the DVD is fine.

      I have 2 PCS with this motherboard, the same errors did happen on both of them, on both diferent DVD-drivers, so the problem being on the DVD-driver is unlikely.

      Update, Opnsense i get the exact same erros with pendrive, thinking about maybe tryng with a DVD too.

      i was able to successfully install all non freebsd firewalls (aka not pfsense and opnsense). Unfortunatly all of them were not even close to the amount of features pfsense has and i need.

      DaddyGoD 1 Reply Last reply Reply Quote 0
      • Cool_CoronaC
        Cool_Corona
        last edited by

        Are you booting from the right image on the installer?

        1 Reply Last reply Reply Quote 0
        • H
          heper
          last edited by

          you could try to update the bios before trying to install pfsense but the last one available dates 2010 ....

          H 1 Reply Last reply Reply Quote 0
          • H
            Harold.cardozo @heper
            last edited by

            i did already

            1 Reply Last reply Reply Quote 0
            • H
              heper
              last edited by

              have you tried resetting the bios to defaults? (either by removing battery or by jumper )

              you might also try to randomly change bios settings that might seem unrelated :D :D

              H 1 Reply Last reply Reply Quote 0
              • H
                Harold.cardozo @heper
                last edited by

                @heper i actually did, yes XD, didnt work :(

                provelsP 1 Reply Last reply Reply Quote 0
                • provelsP
                  provels @Harold.cardozo
                  last edited by

                  @Harold-cardozo
                  Just throwing this out there, but did you unzip the .gz to get the .iso?

                  Peder

                  MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                  BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                  1 Reply Last reply Reply Quote 0
                  • DaddyGoD
                    DaddyGo @Harold.cardozo
                    last edited by

                    @Harold-cardozo said in Cant load kernel:

                    motherboard is a Gigabyte GA-Q57M-S2H, right now i am tryng first to install without the extra network card.

                    hi,

                    the correct installation method is as follows:

                    -1. latest BIOS (on MOBO)
                    -2.in BIOS settings, boot from USB pendrive (boot order and priority)

                    (since, this MOBO have VGA connectivity)
                    3.https://www.pfsense.org/download/

                    f52240cb-c4c1-4577-aa24-717543eca8ca-image.png

                    1. download https://www.balena.io/etcher/
                      use balenaEtcher to write the installer on a good quality flash drive (Kingston, Sandisk, etc. / min. 8GB)

                    30662070-a818-40c4-bf93-6ac77c12b3b7-image.png

                    boot from USB
                    and follow the pfSense installer instructions

                    BTW: in most cases you can enter the BIOS by pressing "F2" or "delete" before / under POST
                    (in the boot section you will find the settings you need)

                    on newer MOBOs the boot order, you can call before the process with F10 - F11 keys......
                    http://boot-disk.com/quest_bootmenu.htm

                    Cats bury it so they can't see it!
                    (You know what I mean if you have a cat)

                    H 1 Reply Last reply Reply Quote 0
                    • H
                      Harold.cardozo @DaddyGo
                      last edited by Harold.cardozo

                      @DaddyGo said in Cant load kernel:

                      ttings, boot from USB pendrive (boot order and priority)

                      I had done all of that with the exception of using balenaEtcher, so i just tested and same issue, with the pendrive inserted the PC freezes even before the memory check, like before.

                      DaddyGoD 1 Reply Last reply Reply Quote 0
                      • DaddyGoD
                        DaddyGo @Harold.cardozo
                        last edited by

                        @Harold-cardozo said in Cant load kernel:

                        balenaEtcher

                        The use of balenaEtcher is strongly recommended.
                        inserting a flash drive cannot freeze a computer?!
                        is the hardware working well?

                        Note:
                        the flash drive must already be in the USB slot when boot / POST starts

                        Cats bury it so they can't see it!
                        (You know what I mean if you have a cat)

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          Harold.cardozo @DaddyGo
                          last edited by Harold.cardozo

                          @DaddyGo said in Cant load kernel:

                          nserting a flash drive cannot freeze a computer?!
                          is the hardware working well?

                          I ended up using Untangle, and it works flawlessly, so i dont think is a hardware issue. and yes, at any point i insert the pendrive with pfsense, openbsd or even opnsense the PC completely freezes and needs a hard reset.

                          Inserting a pendrive with other systems works normally.
                          Booting the PC with the pendrive on as i said makes the PC freezes even before being able to enter the BIOS.

                          Maybe something related to UEFI? is probaly a incompatibility of some sort with the motherboard.

                          DaddyGoD 1 Reply Last reply Reply Quote 0
                          • DaddyGoD
                            DaddyGo @Harold.cardozo
                            last edited by

                            @Harold-cardozo said in Cant load kernel:

                            Maybe something related to UEFI? is probaly a incompatibility of some sort with the motherboard.

                            The next thing I would have said, what you just said now.
                            Try installing with a plain MBR without UEFI (if you can change this in your BIOS settings).

                            Cats bury it so they can't see it!
                            (You know what I mean if you have a cat)

                            H 1 Reply Last reply Reply Quote 0
                            • H
                              Harold.cardozo @DaddyGo
                              last edited by

                              @DaddyGo My BIOS has absolutly no options related to UEFI and yes, i already got it on the last version.

                              DaddyGoD 1 Reply Last reply Reply Quote 0
                              • DaddyGoD
                                DaddyGo @Harold.cardozo
                                last edited by

                                @Harold-cardozo said in Cant load kernel:

                                no options related to UEFI

                                I had some time to track down the MOBO parameters
                                does not depend on UEFI as this MOBO is so old that it is not known...

                                the latest BIOS is 10 years old

                                b0a1457b-95f2-49d5-960e-d492761ce611-image.png

                                which I would even try, they are as follows (in BIOS):

                                • VT = disable
                                  -Azalia = disable
                                  -AHCI = enable
                                  -IDE = disable

                                and

                                96d2a252-1fe9-478c-9f1c-4bb412a2dff9-image.png

                                the flash drive needs to be build up to MBR + BIOS version (if this version exists)

                                Cats bury it so they can't see it!
                                (You know what I mean if you have a cat)

                                H 1 Reply Last reply Reply Quote 0
                                • H
                                  Harold.cardozo @DaddyGo
                                  last edited by

                                  @DaddyGo you mean change "USB Storage Function" to Enabled or keep it on DIsabled?

                                  "the flash drive needs to be build up to MBR + BIOS version (if this version exists)" how i do this? o.o

                                  DaddyGoD 1 Reply Last reply Reply Quote 0
                                  • DaddyGoD
                                    DaddyGo @Harold.cardozo
                                    last edited by DaddyGo

                                    @Harold-cardozo

                                    it's a strange logic, so you have to try both (I vote for enable)
                                    if you use balenaE then both exist, if Rufus can be set this way

                                    https://docs.netgate.com/pfsense/en/latest/book/install/perform-install.html

                                    Cats bury it so they can't see it!
                                    (You know what I mean if you have a cat)

                                    1 Reply Last reply Reply Quote 0
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