Unable to retrieve package information.

[hamed_forum]

2.4.4-RELEASE-p3 on this version i cant update to 2.5
what must do ?how to can find where is problm?

Version 2.4.4-RELEASE-p3 (amd64)
built on Wed May 15 18:53:44 EDT 2019
FreeBSD 11.2-RELEASE-p10
The system is on the latest version.
and install package
Unable to retrieve package information.

[viragomann]

Is pfSense able to resolve public host names?
You can check that with Diagnostic > DNS lookup.

[johnpoz]

https://docs.netgate.com/pfsense/en/latest/install/upgrade-troubleshooting.html

[hamed_forum]

@viragomann yes it can
Hostname
google.com
Results
Result Record type
216.58.208.78 A
2a00:1450:4018:802::200e AAAA
Timings
Name server Query time
8.8.8.8 48 msec
5.239.242.5 14 msec
5.239.242.3 15 msec
4.2.2.4 114 msec

host -t srv _https._tcp.pkg.pfsense.org
_https._tcp.pkg.pfsense.org has SRV record 10 10 443 files00.netgate.com.
_https._tcp.pkg.pfsense.org has SRV record 10 10 443 files01.netgate.com.

host files01.netgate.com.
files01.netgate.com has address 162.208.119.40
files01.netgate.com has IPv6 address 2607:ee80:10::119:40
/root: host files00.netgate.com.
files00.netgate.com has address 162.208.119.41
files00.netgate.com has IPv6 address 2607:ee80:10::119:41

root: curl --output /dev/null --silent --head --fail "https://files00.netgate.com/pfSense_v2_4_4_amd64-core/meta.txz"
root: echo $?
0

pkg upgrade
Updating pfSense-core repository catalogue...
pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory

set type=srv
_https._tcp.pkg.pfsense.org
Server: 8.8.8.8
Address: 8.8.8.8#53

Non-authoritative answer:
_https._tcp.pkg.pfsense.org service = 10 10 443 files00.netgate.com.
_https._tcp.pkg.pfsense.org service = 10 10 443 files01.netgate.com.

Authoritative answers can be found from:

pkg upgrade
Updating pfSense-core repository catalogue...
pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory

pkg: https://pkg.pfsense.org/pfSense_v2_4_4_amd64-core/meta.txz: Operation timed out
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_4_4_amd64-core/packagesite.txz: Operation timed out
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
pkg: https://pkg.pfsense.org/pfSense_v2_4_4_amd64-pfSense_v2_4_4/meta.txz: Operation timed out
repository pfSense has no meta file, using default settings

[hamed_forum]

@hamed_forum ]/conf: pkg-static update -f
Updating pfSense-core repository catalogue...
pkg-static: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory

pkg-static: https://pkg.pfsense.org/pfSense_v2_4_4_amd64-core/meta.txz: Operation timed out
repository pfSense-core has no meta file, using default settings
pkg-static: https://pkg.pfsense.org/pfSense_v2_4_4_amd64-core/packagesite.txz: Operation timed out
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg-static: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
pkg-static: https://pkg.pfsense.org/pfSense_v2_4_4_amd64-pfSense_v2_4_4/meta.txz: Operation timed out
repository pfSense has no meta file, using default settings
pkg-static: https://pkg.pfsense.org/pfSense_v2_4_4_amd64-pfSense_v2_4_4/packagesite.txz: Operation timed out
Unable to update repository pfSense
Error updating repositories!