No backups in Auto Config Backups



  • I have used ACB several times in the past, and I saw backups in there about a month ago. I'm getting the same error on another appliance at a different location. When I navigate to the backups now, I see this error;

    Screen Shot 2020-09-09 at 11.25.55 AM.png

    When I SSH to the firewall and view the backups, I see some. Not sure if these are local ones, or ones saved in the Cloud.

    I have also tried manually creating test backups which don't appear here. I see where these are created successfully and that acb.netgate.com is resolved.

    /pfblockerng/pfblockerng_category_edit.php: End of configuration backup to https://acb.netgate.com/save (success).
    

    But I don't see any errors here.

    I have entered in the encryption password again, reset the device key to make sure it was correct (it was), toggled ACB off/on, and manually created backups. Any help or other troubleshooting steps would be appreciated.



  • I am seeing that with many of my installations too, including one I just reinstalled.



  • My 2 Netgate boxes are showing that right now too. Their backup server machines are probably knocked offline again, or something like that...



  • Hello!

    acb.netgate.com is resolving to 172.27.10.145 for me.

    John



  • I am seeing that too, it is resolving to an RFC1918 IP space.

    $ dig acb.netgate.com +trace
    
    ; <<>> DiG 9.11.3-1ubuntu1.13-Ubuntu <<>> acb.netgate.com +trace
    ;; global options: +cmd
    .			518400	IN	NS	c.root-servers.net.
    .			518400	IN	NS	e.root-servers.net.
    .			518400	IN	NS	l.root-servers.net.
    .			518400	IN	NS	d.root-servers.net.
    .			518400	IN	NS	h.root-servers.net.
    .			518400	IN	NS	b.root-servers.net.
    .			518400	IN	NS	a.root-servers.net.
    .			518400	IN	NS	g.root-servers.net.
    .			518400	IN	NS	k.root-servers.net.
    .			518400	IN	NS	i.root-servers.net.
    .			518400	IN	NS	f.root-servers.net.
    .			518400	IN	NS	m.root-servers.net.
    .			518400	IN	NS	j.root-servers.net.
    ;; Received 475 bytes from 172.29.237.10#53(172.29.237.10) in 1 ms
    
    com.			172800	IN	NS	a.gtld-servers.net.
    com.			172800	IN	NS	h.gtld-servers.net.
    com.			172800	IN	NS	i.gtld-servers.net.
    com.			172800	IN	NS	c.gtld-servers.net.
    com.			172800	IN	NS	g.gtld-servers.net.
    com.			172800	IN	NS	m.gtld-servers.net.
    com.			172800	IN	NS	f.gtld-servers.net.
    com.			172800	IN	NS	d.gtld-servers.net.
    com.			172800	IN	NS	j.gtld-servers.net.
    com.			172800	IN	NS	k.gtld-servers.net.
    com.			172800	IN	NS	e.gtld-servers.net.
    com.			172800	IN	NS	l.gtld-servers.net.
    com.			172800	IN	NS	b.gtld-servers.net.
    com.			86400	IN	DS	30909 8 2 E2D3C916F6DEEAC73294E8268FB5885044A833FC5459588F4A9184CF C41A5766
    com.			86400	IN	RRSIG	DS 8 1 86400 20200923170000 20200910160000 46594 . Srk/x9RKfz4SuQOo2/loBT7zDBePQul0+jXyAz8VieoavwhI4O7vlfJo utXjmO0LjMxpVd4bz8Zz503OW1uZRpJXdSidgLIo5wdac0/fbjrSi4Kw 4H9FKwodXEIlxO5yxSDIFhwZDaThVNHLkyMIFjqHxaqCQFXJ/Fqd97xU vG+0zJyCKlFLufAbRtqd8g+rf+VIU+ThmEGbvRqd74CxvcShYGXfkcn9 tc5X2FL7PGboHWKEifPRnrYhbbKF2/RBO3ZgFdeVD+I0WRYGE/iqXJY7 y5F5R40L3HmyIxENtv/6cDxcePh89CRuJJqC4lxnc2rCdCgRFZTwrNKY lerTEQ==
    ;; Received 1203 bytes from 192.112.36.4#53(g.root-servers.net) in 53 ms
    
    netgate.com.		172800	IN	NS	ns1.netgate.com.
    netgate.com.		172800	IN	NS	ns2.netgate.com.
    CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN NSEC3 1 1 0 - CK0Q1GIN43N1ARRC9OSM6QPQR81H5M9A  NS SOA RRSIG DNSKEY NSEC3PARAM
    CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN RRSIG NSEC3 8 2 86400 20200914044155 20200907033155 24966 com. nHphNqTQTGL0Z7pYsbGALuEhqwLDs1T1WDTamet/H82pJSdSDyX5YeIw uYGz2awgTmD1k6d8qXmgK8EC1O0q0I34AMHjq3pjXTG6LvHLpmWgqnAE 2Oyra4w4uHE8vI+Rk/OvZa4yRfa4ED783rMq99ySmpYl5rIty9GoRcG0 QU80Px6xdQfZ08xl4BIfzZUa4bmWcmxanKFZ+Wort6o8EA==
    2U53SUOKS8OJJV178M90A8BMNI9USDVJ.com. 86400 IN NSEC3 1 1 0 - 2U541R8K3PEAS1JPB7275INB5153PFP8  NS DS RRSIG
    2U53SUOKS8OJJV178M90A8BMNI9USDVJ.com. 86400 IN RRSIG NSEC3 8 2 86400 20200915135118 20200908124118 24966 com. FGu0ukK+KSYXE4JHFW/0bX6s75RNFIIjXAB3ryvRCRneI8g2APqg8S+Y tfM2RqkTLkZ/dfd6bGjwfeRZe/4socUkGQZU6fnHl7eRreVT9ekqJTNO zgQ+jcsMP2xokPUWm8r11nOujnMsjNI+uOwfl0AfnGAvO3V0ErJ+sUZJ Hse0QujAprFKSxFIdYzuGSbpvwMVgKMvhGuRLv3pnOA16Q==
    ;; Received 689 bytes from 192.12.94.30#53(e.gtld-servers.net) in 23 ms
    
    acb.netgate.com.	3600	IN	A	172.27.10.145
    netgate.com.		3600	IN	NS	ns1.netgate.com.
    netgate.com.		3600	IN	NS	ns2.netgate.com.
    ;; Received 184 bytes from 162.208.119.38#53(ns2.netgate.com) in 74 ms
    

  • Netgate Administrator

    Confirmed. We are investigating....


  • Netgate Administrator

    The issue has been found and corrected. Please re-test. You may need to clear any cached values or wait for the TTL to expire.

    Steve



  • Confirmed, it seems to be fixed now. Thanks.


  • Banned

    This post is deleted!

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