Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-1100 reinstall - blocked user on support ticket submission

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    4 Posts 2 Posters 468 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • U
      user382927
      last edited by

      I need a firmware update file and the support ticket forum is saying I am blocked even though I just signed up. Please assist.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        I have unblocked you. Please try again.

        Unfortunately accounts from that domain are often flagged due to the level of spam or other malicious activity coming from it.

        You should be good now though.

        Steve

        1 Reply Last reply Reply Quote 0
        • U
          user382927
          last edited by

          Thank you - that worked. And makes sense re:email domain.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            No problem. Let us know if you have any problems restoring that.

            Steve

            1 Reply Last reply Reply Quote 0
            • First post
              Last post
            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.