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Firewalling/NAT/Port Problem?

Scheduled Pinned Locked Moved General pfSense Questions
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  • C
    charles_moody
    last edited by charles_moody Sep 24, 2020, 9:26 AM Sep 24, 2020, 8:31 AM

    Thank you Stephen for getting back to me.

    To get started

    • Netflix did work only on browsers (https/443) but not on any other device, each one did note there's a vpn/proxy in between
    • The same goes for Amazon Prime

    Yesterday I tried to uncheck 'Don't pull routes' on the OpenVPN and everything went to hell, reverted it, rebooted the pfSense and devices are back online, but none can access netflix (neither on browsers [DNS_PROBE_FINISHED_NXDOMAIN] even after flushing dns-caches and resetting the adapter)

    Another sympton is that Windows(10) shows me the 'No Internet' symbol in the taskbar, even if it can connect to the internet and other programs (such as Avira/Malwarebytes/Adobe) find automatic updates

    • Spotify (W10 App) won't work therefor^ (stating it's offline)
    • Spotify on Android does work

    So tried your first suggestion, connected to the LAN interface but still no connection to netflix(443) possible.
    DNS lookup worked, ping'ing didn't

    One difference on this interface is that W10 will show the 'Connected' internet symbol

    Rules LAN interface
    pfs-0.PNG

    W10 Troubleshooter: DNS Server not responding
    pfs-1.PNG

    DNS Lookup
    pfs-3.PNG

    Ping
    pfs-2.PNG

    5335 is the port DNSMasq runs on; In which manner should/could I change/rearrange those rules to get another result?

    Huge thanks again!

    Greetings from Italy,
    Max

    1 Reply Last reply Reply Quote 0
    • A
      AKEGEC
      last edited by Sep 24, 2020, 7:25 PM

      @charles_moody, I see the problem, it is in your LAN egress rules. Change your protocol, source and destination to ANY. See if Netflix, Amazon and Spotify work.

      If not, it could be corrupted. Make a backup of your Pfsense configs. Then reset Pfsense to factory setting (don’t keep any settings).
      Make a simple LAN outgoing rule protocol, source and destination to ANY. If it works, then restore your backup configs.

      C 1 Reply Last reply Sep 25, 2020, 8:04 AM Reply Quote 0
      • C
        charles_moody @AKEGEC
        last edited by Sep 25, 2020, 8:04 AM

        @AKEGEC I did change the Protocol and Source on the rule 'LAN: Allow ANY <> ANY'reloaded the filter, rebooted, but no change (still can't ping netflix)

        This is driving me insane as I'm not even able to ping netflix anymore.

        I'm going nuts, thinking to maybe backup my current config, and start from scratch with some simpler rulesets.

        Does anyone has some ideas before I'm taking this step?

        Kind regards
        Max

        B 1 Reply Last reply Sep 25, 2020, 12:28 PM Reply Quote 0
        • A
          AKEGEC
          last edited by Sep 25, 2020, 10:44 AM

          @charles_moody, No need for any frustration. I am still here with you while watching Netflix πŸ˜†
          Just take things one step at the time and you will learn to love challenges (like online banking) ;)

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          • B
            Bob.Dig LAYER 8 @charles_moody
            last edited by Bob.Dig Sep 25, 2020, 12:28 PM Sep 25, 2020, 12:28 PM

            @charles_moody I tried it too and I also can't ping this address. So they probably don't like to get pinged and turned it off.

            PING netflix.com (34.241.244.104) from 192.168.0.2: 56 data bytes
            
            --- netflix.com ping statistics ---
            3 packets transmitted, 0 packets received, 100.0% packet loss
            
            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Sep 25, 2020, 3:41 PM

              Yeah, netflix.com (or www.netflix.com) does not necessarily respond to ping so that's not a good test. You can just try opening a TCP connection to it instead either from the pfSense gui in Diag > Test Port or using telnet fro the client. That's obviously a very basic test. And tests from pfSense will not be policy routed.

              The problem you have here is that Netflix (along with most other streaming services) spends a small fortune on technologies to prevent you connecting over a VPN into a different geographical market. So if you are trying to do that and it fails that's not surprising.

              Steve

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              • A
                AKEGEC
                last edited by Sep 26, 2020, 9:49 AM

                @charles_moody, I strongly suggest that you reinstall and set up the rules from scratch. And save configs before every big changes you make.
                Download Pfsense 2.4.5-p1, the old file is around 380MB while the new one around 382MB (patched). So I guess Netgate does listen and cares about users' complaints.

                1 Reply Last reply Reply Quote 0
                • C
                  charles_moody
                  last edited by Sep 30, 2020, 10:45 AM

                  Re: Firewalling/NAT/Port Problem?

                  Thanks you all for your input!

                  As written I followed this tutorial and like @stephenw10 noticed, everything is locked down so much that even the simplest services don't work reliably, if at all. /

                  I learend a lot but didn't understand enough to troubleshoot nor resolve the issues, so yeah @AKEGEC I'll back up the current setting and start from scratch.

                  As pfsense stands for security, I check the hash of the dowloaded-file

                  Will setup everything on a vm and then push it to my hardware-instance; found a tutorial-set from 'Lawrence Systems' and another user-post about express-vpn and netflix.

                  Thanks again!

                  cheers

                  G 1 Reply Last reply Sep 30, 2020, 11:25 AM Reply Quote 0
                  • G
                    Gertjan @charles_moody
                    last edited by Gertjan Sep 30, 2020, 11:25 AM Sep 30, 2020, 11:25 AM

                    @charles_moody said in Firewalling/NAT/Port Problem?:

                    As pfsense stands for security, I check the hash of the dowloaded-file

                    https://www.pfsense.org/download/ will do fine - it's https - and if you trust the device on which you receive the file, all is ok.

                    @charles_moody said in Firewalling/NAT/Port Problem?:

                    this tutorial ... VM .....

                    What about a bare bone 'ancient' 1 $ (vey old) PC, a an extra NIC (3 $ ?) and you have the perfect - for the money - setup. Adding a "VM" is already and more advanced thing.

                    Tutorials : See here. Why using other people's advice if you can learn from the guy who actually wrote it ? ;)

                    A first install is a straight type-and-then-click-through. When it runs and you feel comfortable, which comes very fast because setting up pfSense using default settings is .... easy, you can add features one - and take the time to test/try/debug/ by one.

                    Things as "security" are as good as the knowledge of the admin. pfSense is not some AI device that will call you if something is good or wrong. I's a router/firewall, as there are billions on earth. With (to ?) many option, as you will see.

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    1 Reply Last reply Reply Quote 0
                    • C
                      charles_moody
                      last edited by charles_moody Sep 30, 2020, 5:50 PM Sep 30, 2020, 5:49 PM

                      @Gertjan I already have everything in place

                      Intel(R) Atom(TM) CPU E3845 @ 1.91GHz
                      8GB RAM and 4 Intel NICS

                      rack.jpg

                      I know how to set this box up, done that quite a few times to get the desired results; I then followed the guide I posted because of "Things as "security" are as good as the knowledge of the admin", and my knowledge in Network is limited, so I thought to follow a top-post I found on Reddit.

                      As I can't troubleshoot due to limited knowledge, I'll follow your guide and learn along the way.

                      After installing 1400m of CAT6a, 5 new PoE APs, IoT, security and several servers I badly want this network to behave the way I want.

                      Let's see where this journey is leading πŸ‘½

                      cheers

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