New Internet Service and Modem, Gateway Pending / Unknown

[carlostico]

Just changed the Internet service and have a new modem installed when connecting to pfSense the gateway can't find the IP of the ISP either shows 0.0.0.0 or n/a when connected straight to a computer there is no problem at all any ideas?

[viragomann]

@carlostico said in New Internet Service and Modem, Gateway Pending / Unknown:

Just changed the Internet service and have a new modem installed

A modem or a router?

If it's a router, does it provide DHCP on LAN?
If it's a modem, what kind of upstream connection do you have? Does the ISP provide DHCP?

@carlostico said in New Internet Service and Modem, Gateway Pending / Unknown:

when connected straight to a computer there is no problem at all

So presumably it get the IP from a DHCP. Did you configure your pfSense's WAN interface for DHCP?

[carlostico]

@viragomann

A new modem from the ISP, It's not Static IP, looks like the ISP provides DHCP because if I connect it straight to a computer it gets a public IP and works, this is the Network Connection Details that gives me:

IPv4 Address             76.30.XX.XX
IPv4 Subnet Mask         255.255.254.0
IPv4 Default Gateway.    76.30.XX.X
IPv4 DNS                 75.75.75.75
                         75.75.76.76

I did configure the pFSense WAN interface for DHCP correct see below screenshot.

This is how the Gateway status is :

The default WAN is the old internet with the old modem service that it's working fine. The WAN2 is the new Internet Service and new modem it's just stuck on Pending.

Booth connections are from the same ISP Comcast.

Thanks in advance.