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    Can't no access to some websites

    Scheduled Pinned Locked Moved General pfSense Questions
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    • E
      EmanueleILTK
      last edited by

      Good morning
      I recently have problems accessing some websites,
      I have pfsense version 2.4.5_1
      the problem occurs intermittently
      I have disabled all blocking rules and contacted my ISP ...
      Nothing seems to work.
      it seems to be a firewall problem

      can someone help me?

      GertjanG Raffi_R 2 Replies Last reply Reply Quote 0
      • GertjanG
        Gertjan @EmanueleILTK
        last edited by

        @EmanueleILTK said in Can't no access to some websites:

        it seems to be a firewall problem

        Seems ? You want to protect your source ?

        When you install pfSense, it has one firewall rule **.
        It's on the LAN interface.
        It says : allow all traffic from any source, to any destination, using any protocol using any ports.
        It's a pass-all rule.

        So, if there is a firewall issue, it isn't pfSense. It would be upstream - or down stream.
        Easy to proof, as you can take pfSense out of your network, and you still won't be able to visit these sites ....

        @EmanueleILTK said in Can't no access to some websites:

        I have disabled all blocking rules

        Why would you block yourself to go somewhere ?
        If you don't wana go, don't go.

        ** there are other, hidden firewall rules, like a list with IPv4 and IPv6 addresses that are not routable / non existent IP's etc.

        edit : just to be sure - and to make a long story short :

        Do not enable this :

        Services > DNS Resolver > General Settings >

        7815adb3-7ce9-4d79-9d8b-99f433632cb2-image.png

        For the 'why' part, read the forum, the DNS.DHCP forum.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 1
        • E
          EmanueleILTK
          last edited by

          @Gertjan said in Can't no access to some websites:

          Why would you block yourself to go somewhere ?
          If you don't wana go, don't go.
          ** there are other, hidden firewall rules, like a list with IPv4 and IPv6 addresses that are not routable / non existent IP's etc.
          edit : just to be sure - and to make a long story short :
          Do not enable this :
          Services > DNS Resolver > General Settings >

          eliminating the firewall this problem does not exist

          i also disabled all blocking rules
          at the moment this problem occurs on vimeo.com

          GertjanG 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by johnpoz

            @EmanueleILTK said in Can't no access to some websites:

            eliminating the firewall this problem does not exist

            And how exactly did you do that? And how exactly are you setup?

            Pfsense (the firewall) doesn't give 2 shits where you go.. Out of the box.. It blocks nothing.. It sure can not tell the difference between siteX.com and siteY.com

            If your having issues accessing a specific site. Then the problem is most likely dns related, or your filtering with IPS, pfblocker, proxy?

            As already mentioned out of the box the outbound rules are any any... Pfsense become a go between.. You send it something that says want to go to 1.2.3.4.. Pfsense says I don't know where that is - send it to my gateway (your isp).. Doesn't care what it is, doesn't know what it is.. With the out of the box setup, pfsense doesn't really even "firewall" other than keeping track of states to know that the return traffic for where you sent something is allowed back and to send it back to you. It keeps track of the states and nat.. But where you go it doesn't care, nor does it block.. If you are having issues with some specific site, then either your isp has an issue getting there, or you just not connected at all. Or your having problems even resolving what IP to go to from the name.. But "firewalling" is not going to be the problem with the default rules.

            I would suggest you validate that you can actually resolve where your trying to do.. nslookup, dig, host, shoot even a ping to the name.. Do you get a response with the correct ip?

            C:\>ping vimeo.com
            
            Pinging vimeo.com [151.101.64.217] with 32 bytes of data:
            Reply from 151.101.64.217: bytes=32 time=10ms TTL=57
            Reply from 151.101.64.217: bytes=32 time=11ms TTL=57
            

            When you have a problem access this site, from you machine was does the ping command show you?

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @EmanueleILTK
              last edited by Gertjan

              @EmanueleILTK said in Can't no access to some websites:

              at the moment this problem occurs on vimeo.com

              Is it a DNS issue ?
              ( you, as a person, uses "vimeo.com" to go to vimeo.com, but comptures don't understand "vimeo.com", they convert it to 151.101.128.217 first - this is called 'DNS' )

              Does your device (phone, pc etc) converts vimeo.com to an IP ?
              You could receive another IP, as I do a 'DNS' from Europe.
              Not significant, but can you ping that IP ?
              ( I can )

              edit : Well, what @johnpoz said ;)

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                For all we know your using a VPN? Are you using the default unbound setup, did you setup forwarding. Is your client using doh for dns - what browser are you using..

                Would love to help you.. But to the details have you have given pretty much is car doesn't work.

                User: So my red car sometimes doesn't start.
                Mech: Like doesn't start when? When its cold, when its out of gas.. When you forget to turn the key? Does it make any sounds? Do the lights come on and you turn the key and what? But then it does start other times???
                User: The blue car starts..
                Mech: <rolleyes> Ugghhhh!

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                1 Reply Last reply Reply Quote 0
                • E
                  EmanueleILTK
                  last edited by

                  from shell of firewall server
                  Screenshot (7).png

                  Screenshot (8).png

                  the problem suddenly appears from nothing, was working perfectly fine till two days ago, but sometimes the site it's working
                  if it was related to the rules of the firewall it would have never worked

                  1 Reply Last reply Reply Quote 0
                  • E
                    EmanueleILTK
                    last edited by

                    I don't use a vpn and the problem is on every browser

                    1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by johnpoz

                      Are you using vip on your wan? Did you wan IP change? Can you ping loopback? 127.0.0.1, when this happens.. Your saying that you can not ping just this IP, but every other IP works 1.1.1.1, 4.2.2.2 (other public dns).. Other sites works.. So you can ping say www.netgate.com, but then not vimeo.com, and then www.cnn.com works?

                      This is hardware pfsense, this is not a virtual instance of pfsense?

                      Lets see your routing table? Do you have more than one gateway setup for pfsense?

                      Your not running any sort of IPS, like snort or suricata.. In your log do you see the firewall rules reloaded or loading?

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      1 Reply Last reply Reply Quote 0
                      • Raffi_R
                        Raffi_ @EmanueleILTK
                        last edited by

                        @EmanueleILTK said in Can't no access to some websites:

                        I have pfsense version 2.4.5_1

                        The first post states the latest version but your CLI prompt says 2.4.4. Is it a VM which is swapping between versions?

                        1 Reply Last reply Reply Quote 1
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          ^ good catch ;)

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Failed to reboot after upgrade perhaps?

                            1 Reply Last reply Reply Quote 0
                            • E
                              EmanueleILTK
                              last edited by

                              @Raffi_ said in Can't no access to some websites:

                              The first post states the latest version but your CLI prompt says 2.4.4. Is it a VM which is swapping between versions?

                              sorry, i have the 2.4.4 version
                              52e40f95-4692-4c1d-aef6-dcedcb78ca44-immagine.png

                              i have 3 wan, the problem is in all of them,
                              This is hardware pfsense, i dont use a VIP

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Upgrade. You're not even on 2.4.4p3.

                                1 Reply Last reply Reply Quote 0
                                • E
                                  EmanueleILTK
                                  last edited by

                                  Routing tables

                                  Internet:
                                  Destination Gateway Flags Netif Expire
                                  default 192.168.1.1 UGS re0
                                  dns.google 192.168.1.129 UGHS re2
                                  10.0.8.0/24 10.0.8.2 UGS ovpns2
                                  10.0.8.1 link#36 UHS lo0
                                  10.0.8.2 link#36 UH ovpns2
                                  10.0.14.0/24 ILTK1Winzozz UGS ovpns1
                                  10.0.14.1 link#35 UHS lo0
                                  ILTK1Winzozz link#35 UH ovpns1
                                  10.0.15.0/24 10.0.15.2 UGS ovpns5
                                  10.0.15.1 link#40 UHS lo0
                                  10.0.15.2 link#40 UH ovpns5
                                  10.0.16.0/24 10.0.16.2 UGS ovpns4
                                  10.0.16.1 link#38 UHS lo0
                                  10.0.16.2 link#38 UH ovpns4
                                  10.0.38.0/24 10.0.38.2 UGS ovpns3
                                  10.0.38.1 link#37 UHS lo0
                                  10.0.38.2 link#37 UH ovpns3
                                  10.0.39.0/24 10.0.39.2 UGS ovpns9
                                  10.0.39.1 link#42 UHS lo0
                                  10.0.39.2 link#42 UH ovpns9
                                  ec2-52-59-2-112.eu 192.168.1.1 UGHS re0
                                  ec2-52-59-118-197. 192.168.1.1 UGHS re0
                                  dnsunico.welcomeit 192.168.1.1 UGHS re0
                                  localhost link#9 UH lo0
                                  172.21.3.0/24 link#20 U re3.113
                                  172.21.3.254 link#20 UHS lo0
                                  192.168.1.0/25 link#1 U re0
                                  192.168.1.102 link#1 UHS lo0
                                  192.168.1.128/25 link#4 U re2
                                  192.168.1.130 link#4 UHS lo0
                                  192.168.2.0/24 link#23 U re3.2
                                  fw link#23 UHS lo0
                                  192.168.3.0/24 link#17 U re4.3
                                  192.168.3.254 link#17 UHS lo0
                                  192.168.4.192/26 link#18 U xl0.4
                                  192.168.4.254 link#18 UHS lo0
                                  192.168.5.0/29 link#19 U xl0.5
                                  192.168.5.6 link#19 UHS lo0
                                  192.168.6.0/24 link#21 U re4.6
                                  192.168.6.254 link#21 UHS lo0
                                  192.168.8.0/24 link#6 U re3
                                  wpad link#6 UHS lo0
                                  192.168.9.0/24 link#14 U xl0.9
                                  192.168.9.254 link#14 UHS lo0
                                  192.168.10.0/24 link#12 U xl0.10
                                  192.168.10.254 link#12 UHS lo0
                                  192.168.11.0/24 link#15 U re3.11
                                  192.168.11.254 link#15 UHS lo0
                                  192.168.12.0/24 link#16 U xl0.12
                                  192.168.12.254 link#16 UHS lo0
                                  192.168.13.240/28 link#32 U xl0.13
                                  iPhone-di-Ester link#32 UHS lo0
                                  192.168.14.192/26 link#24 U xl0.14
                                  192.168.14.254 link#24 UHS lo0
                                  192.168.15.240/28 link#27 U re4.15
                                  192.168.15.254 link#27 UHS lo0
                                  192.168.16.0/24 link#28 U re4.16
                                  192.168.16.254 link#28 UHS lo0
                                  192.168.17.0/24 link#29 U re4.17
                                  192.168.17.254 link#29 UHS lo0
                                  192.168.18.0/24 link#33 U re3.18
                                  192.168.18.254 link#33 UHS lo0
                                  192.168.19.224/27 link#30 U re4.19
                                  192.168.19.254 link#30 UHS lo0
                                  192.168.20.0/24 link#31 U xl0.20
                                  fw link#31 UHS lo0
                                  192.168.112.0/24 link#34 U re3.112
                                  192.168.112.254 link#34 UHS lo0
                                  192.168.114.0/24 link#22 U re3.114
                                  192.168.114.254 link#22 UHS lo0
                                  192.168.200.248/29 link#25 U xl0.200
                                  192.168.200.254 link#25 UHS lo0
                                  192.168.201.0/24 link#26 U xl0.201
                                  192.168.201.254 link#26 UHS lo0
                                  resolver2-fs.opend 213-182-68-41.ip.w UGHS re1
                                  resolver2.opendns. 213-182-68-41.ip.w UGHS re1
                                  resolver1.opendns. 192.168.1.1 UGHS re0
                                  213.182.68.40/29 link#3 U re1
                                  213-182-68-42.ip.w link#3 UHS lo0
                                  213-182-68-43.ip.w link#3 UHS lo0
                                  213-182-68-44.ip.w link#3 UHS lo0
                                  213-182-68-45.ip.w link#3 UHS lo0
                                  213-182-68-46.ip.w link#3 UHS lo0
                                  any-in-2678.1e100. 213-182-68-41.ip.w UGHS re1

                                  Internet6:
                                  Destination Gateway Flags Netif Expire
                                  localhost link#9 UH lo0
                                  fe80::%re0/64 link#1 U re0
                                  fe80::eade:27ff:fe link#1 UHS lo0
                                  fe80::%re1/64 link#3 U re1
                                  fe80::221:27ff:fec link#3 UHS lo0
                                  fe80::%re2/64 link#4 U re2
                                  fe80::eade:27ff:fe link#4 UHS lo0
                                  fe80::%xl0/64 link#5 U xl0
                                  fe80::20a:5eff:fe7 link#5 UHS lo0
                                  fe80::%re3/64 link#6 U re3
                                  fe80::eade:27ff:fe link#6 UHS lo0
                                  fe80::%re4/64 link#7 U re4
                                  fe80::eade:27ff:fe link#7 UHS lo0
                                  fe80::%lo0/64 link#9 U lo0
                                  fe80::1%lo0 link#9 UHS lo0
                                  fe80::%xl0.10/64 link#12 U xl0.10
                                  fe80::20a:5eff:fe7 link#12 UHS lo0
                                  fe80::%re3.8/64 link#13 U re3.8
                                  fe80::eade:27ff:fe link#13 UHS lo0
                                  fe80::%xl0.9/64 link#14 U xl0.9
                                  fe80::20a:5eff:fe7 link#14 UHS lo0
                                  fe80::%re3.11/64 link#15 U re3.11
                                  fe80::eade:27ff:fe link#15 UHS lo0
                                  fe80::%xl0.12/64 link#16 U xl0.12
                                  fe80::20a:5eff:fe7 link#16 UHS lo0
                                  fe80::%re4.3/64 link#17 U re4.3
                                  fe80::eade:27ff:fe link#17 UHS lo0
                                  fe80::%xl0.4/64 link#18 U xl0.4
                                  fe80::20a:5eff:fe7 link#18 UHS lo0
                                  fe80::%xl0.5/64 link#19 U xl0.5
                                  fe80::20a:5eff:fe7 link#19 UHS lo0
                                  fe80::%re3.113/64 link#20 U re3.113
                                  fe80::eade:27ff:fe link#20 UHS lo0
                                  fe80::%re4.6/64 link#21 U re4.6
                                  fe80::eade:27ff:fe link#21 UHS lo0
                                  fe80::%re3.114/64 link#22 U re3.114
                                  fe80::eade:27ff:fe link#22 UHS lo0
                                  fe80::%re3.2/64 link#23 U re3.2
                                  fe80::eade:27ff:fe link#23 UHS lo0
                                  fe80::%xl0.14/64 link#24 U xl0.14
                                  fe80::20a:5eff:fe7 link#24 UHS lo0
                                  fe80::%xl0.200/64 link#25 U xl0.200
                                  fe80::20a:5eff:fe7 link#25 UHS lo0
                                  fe80::%xl0.201/64 link#26 U xl0.201
                                  fe80::20a:5eff:fe7 link#26 UHS lo0
                                  fe80::%re4.15/64 link#27 U re4.15
                                  fe80::eade:27ff:fe link#27 UHS lo0
                                  fe80::%re4.16/64 link#28 U re4.16
                                  fe80::eade:27ff:fe link#28 UHS lo0
                                  fe80::%re4.17/64 link#29 U re4.17
                                  fe80::eade:27ff:fe link#29 UHS lo0
                                  fe80::%re4.19/64 link#30 U re4.19
                                  fe80::eade:27ff:fe link#30 UHS lo0
                                  fe80::%xl0.20/64 link#31 U xl0.20
                                  fe80::20a:5eff:fe7 link#31 UHS lo0
                                  fe80::%xl0.13/64 link#32 U xl0.13
                                  fe80::20a:5eff:fe7 link#32 UHS lo0
                                  fe80::%re3.18/64 link#33 U re3.18
                                  fe80::eade:27ff:fe link#33 UHS lo0
                                  fe80::%re3.112/64 link#34 U re3.112
                                  fe80::eade:27ff:fe link#34 UHS lo0
                                  fe80::%ovpns1/64 link#35 U ovpns1
                                  fe80::eade:27ff:fe link#35 UHS lo0
                                  fe80::%ovpns2/64 link#36 U ovpns2
                                  fe80::eade:27ff:fe link#36 UHS lo0
                                  fe80::%ovpns3/64 link#37 U ovpns3
                                  fe80::eade:27ff:fe link#37 UHS lo0
                                  fe80::%ovpns4/64 link#38 U ovpns4
                                  fe80::eade:27ff:fe link#38 UHS lo0
                                  fe80::%ovpns6/64 link#39 U ovpns6
                                  fe80::eade:27ff:fe link#39 UHS lo0
                                  fe80::%ovpns5/64 link#40 U ovpns5
                                  fe80::eade:27ff:fe link#40 UHS lo0
                                  fe80::%ovpns7/64 link#41 U ovpns7
                                  fe80::eade:27ff:fe link#41 UHS lo0
                                  fe80::%ovpns9/64 link#42 U ovpns9
                                  fe80::eade:27ff:fe link#42 UHS lo0
                                  fe80::%ovpnc8/64 link#43 U ovpnc8
                                  fe80::eade:27ff:fe link#43 UHS lo0

                                  1 Reply Last reply Reply Quote 0
                                  • E
                                    EmanueleILTK
                                    last edited by

                                    I really don't know what to do, do you advise me to update the system?

                                    1 Reply Last reply Reply Quote 0
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by

                                      @EmanueleILTK said in Can't no access to some websites:

                                      default 192.168.1.1 UGS re0
                                      dns.google 192.168.1.129 UGHS re2

                                      Well from that.. looks like your sending traffic to google or 8.8.8.8 out a different gateway then what your normal gateway (default) is.

                                      ; OPT PSEUDOSECTION:
                                      ; EDNS: version: 0, flags:; udp: 4096
                                      ;; QUESTION SECTION:
                                      ;8.8.8.8.in-addr.arpa.          IN      PTR
                                      
                                      ;; ANSWER SECTION:
                                      8.8.8.8.in-addr.arpa.   86294   IN      PTR     dns.google.
                                      
                                      ;; Query time: 5 msec
                                      ;; SERVER: 192.168.3.10#53(192.168.3.10)
                                      ;; WHEN: Wed Nov 04 08:57:01 Central Standard Time 2020
                                      ;; MSG SIZE  rcvd: 73
                                      

                                      So if you can still ping google, but not other stuff.. Points to an issue with your normal gateway.

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                      • E
                                        EmanueleILTK
                                        last edited by EmanueleILTK

                                        This post is deleted!
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                                        • E
                                          EmanueleILTK
                                          last edited by

                                          this is my getways
                                          da378751-a208-4a7a-81d0-14d6d0f7adde-immagine.png

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            And since your using a different gateway for 8.8.8.8 and it works, but something to normal gateway fails.. It shows an issue with your default gateway..

                                            Again what does your log say... If your having issues with a gateway it should be logged..

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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