SG-3100 w/ Spectrum Modem Speed Issues
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I seem to be having an issue with my SG-3100 connected directly to my spectrum modem where the bandwidth is pegged at exactly 50Mbps and seems to be capped. When connecting PC directly to the spectrum modem i get between 200 and 225Mbps every speedtest i run. I was previously on AT&T fiber 1G/1G with zero issues. Has anyone experienced this issue or can point me to a remedy?
Thanks!
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Might be a MAC address lock limiting speed to anything but what was first connected if that wasn't pfSense?
Check the Status > Interfaces page for errors or collitions on the WAN.
Steve
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Router was the first device to be connected to the Spectrum modem. I did call into their tech support and they "re-activated" the modem while my PC was plugged in directly so I'm not sure if that matters. I checked the status and no errors.
Status up DHCP up Relinquish Lease MAC Address 00:08:a2:11:xx;xx IPv4 Address 70.123.xxx.xx Subnet mask IPv4 255.255.224.0 Gateway IPv4 70.123.9xx.xx IPv6 Link Local fe80::208:a2ff:fe11:9ea4%mvneta2 DNS servers 127.0.0.1 8.8.8.8 8.8.4.4 MTU 1500 Media 1000baseT <full-duplex> In/out packets 690234/528269 (682.04 MiB/250.40 MiB) In/out packets (pass) 690234/528269 (682.04 MiB/250.40 MiB) In/out packets (block) 32885/15 (2.84 MiB/1 KiB) In/out errors 0/0 Collisions 0 -
Try testing from the SG-3100 dircetly to be sure it's a WAN side problem. You can do that using the speedtest CLI utility like so:
[2.4.5-RELEASE][admin@fw1.stevew.lan]/root: pkg install py37-speedtest-cli Updating pfSense-core repository catalogue... pfSense-core repository is up to date. Updating pfSense repository catalogue... pfSense repository is up to date. All repositories are up to date. The following 1 package(s) will be affected (of 0 checked): New packages to be INSTALLED: py37-speedtest-cli: 2.1.1 [pfSense] Number of packages to be installed: 1 37 KiB to be downloaded. Proceed with this action? [y/N]: y [1/1] Fetching py37-speedtest-cli-2.1.1.txz: 100% 37 KiB 37.7kB/s 00:01 Checking integrity... done (0 conflicting) [1/1] Installing py37-speedtest-cli-2.1.1... [1/1] Extracting py37-speedtest-cli-2.1.1: 100% [2.4.5-RELEASE][admin@fw1.stevew.lan]/root: rehash [2.4.5-RELEASE][admin@fw1.stevew.lan]/root: speedtest Retrieving speedtest.net configuration... Testing from Plusnet (146.198.XXX.XX)... Retrieving speedtest.net server list... Selecting best server based on ping... Hosted by Community Fibre Limited (London) [9.58 km]: 20.939 ms Testing download speed................................................................................ Download: 141.61 Mbit/s Testing upload speed...................................................................................................... Upload: 27.51 Mbit/sThe modem may need to be reset against the SG-3100 MAC though if it was done while your PC client was connected to it.
Steve
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@stephenw10 you solved it. Swapped ethernet cable from my switch to an LAN interface on the SG-3100. I must have a switch issue. Thank you!
Retrieving speedtest.net configuration...
Testing from Spectrum (70.123.123.47)...
Retrieving speedtest.net server list...
Selecting best server based on ping...
Hosted by Nitel (Dallas, TX) [6.58 km]: 62.295 ms
Testing download speed................................................................................
Download: 225.35 Mbit/s
Testing upload speed......................................................................................................
Upload: 11.05 Mbit/s -
Ah, nice result.
