frozen package update

[adamw]

Hi all,

I've just updated Netgate SG-3100 from 2.4.4-p3 to 2.4.5-p1 through web GUI. I had a "Success" message followed by a reboot. The firewall is working and accessible.

The problem is when I try updating 2 outdated packages (bandwidthd and openvpn-client-export) in /pkg_mgr_install.php I get:

Package Reinstallation
Please wait while the update system initializes

30 mins later there is no progress and when I check package version in a new tab the old versions are still reported.

What shall I do about it at this stage (ideally without rebooting the device)?

Regards,
Adam

[adamw]

Also - is this warning related and something to worry about?

# pkg info | grep openvpn
pkg: Warning: Major OS version upgrade detected.  Running "pkg bootstrap -f" recommended
openvpn-2.4.9                  Secure IP/Ethernet tunnel daemon
openvpn-auth-script-1.0.0.3    Generic script-based deferred auth plugin for OpenVPN
openvpn-client-export-2.5.0    OpenVPN Client Export
pfSense-pkg-openvpn-client-export-1.4.19_1 pfSense package openvpn-client-export

[Gertjan]

@adamw said in frozen package update:

old versions are still reported.

... and still shown as "running" ?
That that's a problem.

@adamw said in frozen package update:

bandwidthd

stop it - stop the service.
Then do a reboot.

"openvpn-client-export" isn't a process or daemon. Just a bunch of GUI scripts and support files.

[adamw]

Manually stopping bandwidthd service made no difference.

An hour later /pkg_mgr_install.php is still stuck on "Please wait while the update system initializes".

Would it be reasonable to try updating both bandwidthd and openvpn-client-export from the shell?

I would rather avoid having to stop openvpn service or rebooting the entire device if possible.

[teamits]

@adamw I don't have a link for you but I seem to recall several posts about package installation/updates getting stuck after upgrading to 2.4.5. You might look back through posts from this spring/summer. I seem to recall discussion of killing a process? I just never ran into it myself.

[RonpfS]

@teamits
Check if Unbound is running. We have to restart Unbound after upgrading pfblockerNG.

Disabling package before upgrading might be good. I also disable Auto Config Backup to prevent timeout if DNS services goes down.

[adamw]

@gertjan

A reboot alone fixed it. Both outdated packages now report the latest versions. I've checked in web GUI and from the shell.

Thanks and happy 2021!