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    NTP / Clock Unsynchronized error after KVM kernel upgrade

    General pfSense Questions
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    • S
      shshs
      last edited by shshs

      Greetings,

      I'll be appreciated for your help with the following issue. We have latest pfSense VM in HA configuration works as NPT client (of public pools) and server (for LAN nodes). We use KVM CentOS to run those VMs and after the latest upgrade from kernel version 3.10.0-957.el7.x86_64 to **3.10.0-1160.11.1.**el7.x86_64 clock synchronisation on pfSense VMs stopped working.

      My ntp settings:

      [2.4.5-RELEASE][admin@]/root: cat /var/etc/ntpd.conf 
# 
# pfSense ntp configuration file 
# 

tinker panic 0 
# Orphan mode stratum
tos orphan 2


# Upstream Servers
pool 0.pfsense.pool.ntp.org iburst maxpoll 9 prefer
pool 1.pfsense.pool.ntp.org iburst maxpoll 9
pool 2.pfsense.pool.ntp.org iburst maxpoll 9


enable stats
statistics clockstats loopstats peerstats
statsdir /var/log/ntp
logconfig =syncall +clockall +peerall +sysall
driftfile /var/db/ntpd.drift
restrict default kod limited nomodify nopeer notrap
restrict -6 default kod limited nomodify nopeer notrap
restrict source kod limited nomodify notrap
interface ignore all
interface ignore wildcard
interface listen vtnet1.1
[2.4.5-RELEASE][admin@]/root:

      NTP client sends/receives data from public pool:

      [2.4.5-RELEASE][admin@]/root: ntpdate -dv 0.pfsense.pool.ntp.org
 7 Jan 14:03:14 ntpdate[7583]: ntpdate 4.2.8p14@1.3728-o Thu Mar  5 17:03:56 UTC 2020 (1)
transmit(34.194.39.113)
receive(34.194.39.113)
transmit(204.2.134.163)
transmit(208.67.72.50)
receive(208.67.72.50)
transmit(172.104.226.77)
receive(172.104.226.77)
transmit(34.194.39.113)
receive(34.194.39.113)
transmit(204.2.134.163)
transmit(208.67.72.50)
receive(208.67.72.50)
transmit(172.104.226.77)
receive(172.104.226.77)
transmit(34.194.39.113)
receive(34.194.39.113)
transmit(204.2.134.163)
receive(204.2.134.163)
transmit(208.67.72.50)
receive(208.67.72.50)
transmit(172.104.226.77)
receive(172.104.226.77)
transmit(34.194.39.113)
receive(34.194.39.113)
transmit(204.2.134.163)
receive(204.2.134.163)
transmit(208.67.72.50)
receive(208.67.72.50)
transmit(172.104.226.77)
receive(172.104.226.77)
204.2.134.163: Server dropped: strata too high

server 34.194.39.113, port 123
stratum 3, precision -24, leap 00, trust 000
refid [209.51.161.238], root delay 0.068146, root dispersion 0.036453
reference time:      e3a1d513.7527d506  Thu, Jan  7 2021 13:44:35.457
originate timestamp: e3a1d978.b29aedfb  Thu, Jan  7 2021 14:03:20.697
transmit timestamp:  e3a1d978.b93f4f65  Thu, Jan  7 2021 14:03:20.723
filter delay:  0.03386    0.03378    0.03374    0.03383   
               ----       ----       ----       ----      
filter offset: -0.030041  -0.030121  -0.030056  -0.030072 
               ----       ----       ----       ----      
delay 0.03374, dispersion 0.00003, offset -0.030056

server 204.2.134.163, port 123
stratum 16, precision -23, leap 11, trust 000
refid [STEP], root delay 0.000000, root dispersion 0.000168
reference time:      (no time)
originate timestamp: e3a1d978.ed08c46c  Thu, Jan  7 2021 14:03:20.925
transmit timestamp:  e3a1d978.ec6f5c6f  Thu, Jan  7 2021 14:03:20.923
filter delay:  0.00000    0.00000    0.09340    0.09364   
               ----       ----       ----       ----      
filter offset: +0.000000  +0.000000  -0.031582  -0.031698 
               ----       ----       ----       ----      
delay 0.09340, dispersion 24.00006, offset -0.031582

server 208.67.72.50, port 123
stratum 2, precision -24, leap 00, trust 000
refid [128.227.205.3], root delay 0.018417, root dispersion 0.028046
reference time:      e3a1d6ed.b837f301  Thu, Jan  7 2021 13:52:29.719
originate timestamp: e3a1d979.1c527622  Thu, Jan  7 2021 14:03:21.110
transmit timestamp:  e3a1d979.1fa30981  Thu, Jan  7 2021 14:03:21.123
filter delay:  0.06474    0.06458    0.06453    0.06467   
               ----       ----       ----       ----      
filter offset: -0.032544  -0.032647  -0.032585  -0.032579 
               ----       ----       ----       ----      
delay 0.06453, dispersion 0.00003, offset -0.032585

server 172.104.226.77, port 123
stratum 2, precision -24, leap 00, trust 000
refid [129.6.15.28], root delay 0.091034, root dispersion 0.025314
reference time:      e3a1d938.3674b9be  Thu, Jan  7 2021 14:02:16.212
originate timestamp: e3a1d979.5585ba71  Thu, Jan  7 2021 14:03:21.334
transmit timestamp:  e3a1d979.52d82d82  Thu, Jan  7 2021 14:03:21.323
filter delay:  0.10706    0.10814    0.10812    0.10759   
               ----       ----       ----       ----      
filter offset: -0.030471  -0.031088  -0.031042  -0.030539 
               ----       ----       ----       ----      
delay 0.10706, dispersion 0.00024, offset -0.030471

 7 Jan 14:03:21 ntpdate[7583]: adjust time server 208.67.72.50 offset -0.032585 sec
[2.4.5-RELEASE][admin@]/root:

      When I'm trying to sync from pfSense as its client:

      [jamal@jamalungma ~]$ ntpdate -dv <pfSense IP - 10.0.11.3>
 7 Jan 17:02:17 ntpdate[2192]: ntpdate 4.2.8p15@1.3728-o Tue Jun 23 00:00:00 UTC 2020 (1)
Looking for host 10.0.11.3 and service ntp
host found : 10.0.11.3
transmit(10.0.11.3)
receive(10.0.11.3)
transmit(10.0.11.3)
receive(10.0.11.3)
transmit(10.0.11.3)
receive(10.0.11.3)
transmit(10.0.11.3)
receive(10.0.11.3)
10.0.11.3: Server dropped: Leap not in sync
server 10.0.11.3, port 123
stratum 2, precision -18, leap 11, trust 000
refid [163.237.218.18], root delay 0.020844, root dispersion 0.017929
reference time:      e3a1dd82.34b2cb6d  Thu, Jan  7 2021 19:20:34.205
originate timestamp: e3a1dfea.c453e0bc  Thu, Jan  7 2021 19:30:50.766
transmit timestamp:  e3a1dfea.6eb420bb  Thu, Jan  7 2021 19:30:50.432
filter delay:  0.16284    0.18611    0.16600    0.16328   
               ----       ----       ----       ----      
filter offset: +19.497126 +19.508922 +19.497515 +19.495252
               ----       ----       ----       ----      
delay 0.16284, dispersion 0.00249, offset +19.497126

 7 Jan 17:02:23 ntpdate[2192]: no server suitable for synchronization found
[jamal@jamalungma ~]$

      I searched for some errors in ntpd logs and I got this precisely after KVM kernel upgrade, a lot of these messages:

      Jan  7 12:18:08 pfSenseB ntpd[75414]: 0.0.0.0 c01d 0d kern kernel time sync disabled
Jan  7 12:18:08 pfSenseB ntpd[45063]: kernel reports TIME_ERROR: 0x41: Clock Unsynchronized

      One thing I also noticed that pfSense use ACPI clock source and KVM uses TSC

      [2.4.5-RELEASE][admin@]/root: sysctl kern.timecounter
kern.timecounter.tsc_shift: 1
kern.timecounter.smp_tsc_adjust: 0
kern.timecounter.smp_tsc: 0
kern.timecounter.invariant_tsc: 0
kern.timecounter.fast_gettime: 1
kern.timecounter.tick: 1
kern.timecounter.choice: i8254(0) ACPI-fast(900) TSC-low(-100) dummy(-1000000)
kern.timecounter.hardware: ACPI-fast
kern.timecounter.alloweddeviation: 5
kern.timecounter.timehands_count: 2
kern.timecounter.stepwarnings: 0
kern.timecounter.tc.i8254.quality: 0
kern.timecounter.tc.i8254.frequency: 1193182
kern.timecounter.tc.i8254.counter: 1077
kern.timecounter.tc.i8254.mask: 65535
kern.timecounter.tc.ACPI-fast.quality: 900
kern.timecounter.tc.ACPI-fast.frequency: 3579545
kern.timecounter.tc.ACPI-fast.counter: 4144087
kern.timecounter.tc.ACPI-fast.mask: 16777215
kern.timecounter.tc.TSC-low.quality: -100
kern.timecounter.tc.TSC-low.frequency: 1149932904
kern.timecounter.tc.TSC-low.counter: 2121589485
kern.timecounter.tc.TSC-low.mask: 4294967295
[2.4.5-RELEASE][admin@]/root:

      I changed different parameters in NTP configuration page first, restarted ntp server via gui bunch of times. A day later I reboot VM few times, changing pfSense sysctl variable kern.timecounter.hardware from ACPI-fast to TSC-low . After a few reboots of pfSense VMs NTP magically synchronised.

      After the last reboot kern.timecounter.hardware value is ACPI-fast even though I put it like:

      [2.4.5-RELEASE][admin@]/root: sysctl kern.timecounter.hardware=TSC-low
kern.timecounter.hardware: ACPI-fast -> TSC-low
[2.4.5-RELEASE][admin@]/root: sysctl kern.timecounter.hardware
kern.timecounter.hardware: TSC-low

      but time was finally synchronised:

      [2.4.5-RELEASE][admin@]/root: ntptime 
ntp_gettime() returns code 0 (OK)
  time e3a1de64.2b2a0664  Thu, Jan  7 2021 14:24:20.168, (.168610934),
  maximum error 591133 us, estimated error 343 us, TAI offset 0
ntp_adjtime() returns code 0 (OK)
  modes 0x0 (),
  offset -10.219 us, frequency 0.116 ppm, interval 4 s,
  maximum error 591133 us, estimated error 343 us,
  status 0x2001 (PLL,NANO),
  time constant 7, precision 0.001 us, tolerance 496 ppm,
  pps frequency 0.000 ppm, stability 0.000 ppm, jitter 0.000 us,
  intervals 0, jitter exceeded 0, stability exceeded 0, errors 0.
[2.4.5-RELEASE][admin@]/root:

      The second pfSense VM is still not synchronised, NTP configuration files are the same on both VMs, but ntptime shows OK on first one and ERROR on the other. I don't know what is changed after manipulations with first pfSense VM, but all parameters from NTP settings to sysctl variables remains the same as they were before KVM kernel upgrade.

      Please suggest me what should be checked in addition.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        ntp can take quite some time before it sees the source as valid and syncs.

        In a VM the emulated hardware can appear to be far less stable as the hypervisor switches CPU time between VMs.

        Normally ACPI-Fast would be a far better timeounter to use the TSC-slow. You can see the time quality listed. Even i8254 shows as better.

        What is a the error message actually seen when trying to sync against the secondary?

        Steve

        S 1 Reply Last reply Reply Quote 0
        • S
          shshs @stephenw10
          last edited by shshs

          Hi @stephenw10, thanks for answer

          When I'm trying to sync from the second pfSense VM, here what I get from client:

          [jamal@jamalungma ~]$ ntpdate -dv 10.0.11.254
16 Jan 13:22:08 ntpdate[2300]: ntpdate 4.2.8p15@1.3728-o Tue Jun 23 00:00:00 UTC 2020 (1)
Looking for host 10.0.11.254 and service ntp
host found : 10.0.11.254
transmit(10.0.11.254)
transmit(10.0.11.254)
receive(10.0.11.254)
transmit(10.0.11.254)
receive(10.0.11.254)
transmit(10.0.11.254)
receive(10.0.11.254)
10.0.11.254: Server dropped: server has gone too long without sync

server 10.0.11.254, port 123
stratum 2, precision -16, leap 00, trust 000
refid [127.0.0.1], root delay 0.000000, root dispersion 0.000000
reference time:      (no time)
originate timestamp: e3ad6707.80b783ad  Sat, Jan 16 2021 13:22:15.502
transmit timestamp:  e3ad6706.5257518f  Sat, Jan 16 2021 13:22:14.321
filter delay:  0.00000    0.16133    0.15317    0.30644   
               ----       ----       ----       ----      
filter offset: +0.000000  +1.117263  +1.112640  +1.040580 
               ----       ----       ----       ----      
delay 0.15317, dispersion 8.02031, offset +1.112640

16 Jan 13:22:14 ntpdate[2300]: no server suitable for synchronization found

          The state of pfSense VM:

          [2.4.5-RELEASE][admin@]/root: ntptime
ntp_gettime() returns code 5 (ERROR)
  time e3ad673b.c86f9000  Sat, Jan 16 2021  8:23:07.782, (.453782952),
  maximum error 16540500 us, estimated error 16000000 us, TAI offset 0
ntp_adjtime() returns code 5 (ERROR)
  modes 0x0 (),
  offset 0.000 us, frequency 0.000 ppm, interval 4 s,
  maximum error 16540500 us, estimated error 16000000 us,
  status 0x41 (PLL,UNSYNC),
  time constant 3, precision 0.000 us, tolerance 496 ppm,
  pps frequency 0.000 ppm, stability 0.000 ppm, jitter 0.000 us,
  intervals 0, jitter exceeded 0, stability exceeded 0, errors 0.

          /var/log/ntpd.log:

          Jan 16 08:05:06 pfSenseC ntpd[11280]: ntpd 4.2.8p14@1.3728-o Thu Mar  5 17:03:54 UTC 2020 (1): Starting
Jan 16 08:05:06 pfSenseC ntpd[11280]: Command line: /usr/local/sbin/ntpd -g -c /var/etc/ntpd.conf -p /var/run/ntpd.pid
Jan 16 08:05:06 pfSenseC ntpd[11280]: ----------------------------------------------------
Jan 16 08:05:06 pfSenseC ntpd[11280]: ntp-4 is maintained by Network Time Foundation,
Jan 16 08:05:06 pfSenseC ntpd[11280]: Inc. (NTF), a non-profit 501(c)(3) public-benefit
Jan 16 08:05:06 pfSenseC ntpd[11280]: corporation.  Support and training for ntp-4 are
Jan 16 08:05:06 pfSenseC ntpd[11280]: available at https://www.nwtime.org/support
Jan 16 08:05:06 pfSenseC ntpd[11280]: ----------------------------------------------------
Jan 16 08:05:06 pfSenseC ntpd[11442]: proto: precision = 12.572 usec (-16)
Jan 16 08:05:06 pfSenseC ntpd[11442]: basedate set to 2020-02-22
Jan 16 08:05:06 pfSenseC ntpd[11442]: gps base set to 2020-02-23 (week 2094)
Jan 16 08:05:06 pfSenseC ntpd[11442]: Listen normally on 0 lo0 [::1]:123
Jan 16 08:05:06 pfSenseC ntpd[11442]: Listen normally on 1 lo0 127.0.0.1:123
Jan 16 08:05:06 pfSenseC ntpd[11442]: Listen normally on 2 vtnet1.42 [fe80::5054:ff:fe64:8034%9]:123
Jan 16 08:05:06 pfSenseC ntpd[11442]: Listen normally on 3 vtnet1.42 10.0.11.254:123
Jan 16 08:05:06 pfSenseC ntpd[11442]: Listen normally on 4 vtnet1.42 10.0.11.3:123
Jan 16 08:05:06 pfSenseC ntpd[11442]: Listening on routing socket on fd #25 for interface updates
Jan 16 08:05:06 pfSenseC ntpd[11442]: 0.0.0.0 8811 81 mobilize assoc 45286
Jan 16 08:05:06 pfSenseC ntpd[11442]: 0.0.0.0 8811 81 mobilize assoc 45287
Jan 16 08:05:06 pfSenseC ntpd[11442]: 0.0.0.0 8811 81 mobilize assoc 45288
Jan 16 08:05:06 pfSenseC ntpd[11442]: kernel reports TIME_ERROR: 0x41: Clock Unsynchronized
Jan 16 08:05:06 pfSenseC ntpd[11442]: 0.0.0.0 c01d 0d kern kernel time sync enabled
Jan 16 08:05:06 pfSenseC ntpd[11442]: kernel reports TIME_ERROR: 0x41: Clock Unsynchronized
Jan 16 08:05:06 pfSenseC ntpd[11442]: 0.0.0.0 c012 02 freq_set kernel 0.000 PPM

          ntpq:

          [2.4.5-RELEASE][admin@]/root: ntpq -p
     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
 0.pfsense.pool. .POOL.          16 p    -   64    0    0.000   +0.000   0.015
 1.pfsense.pool. .POOL.          16 p    -   64    0    0.000   +0.000   0.015
 2.pfsense.pool. .POOL.          16 p    -   64    0    0.000   +0.000   0.015

          Any suggestions?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, well ntpd won't respond if it thinks it is not sync'd itself, which looks like the case here.

            What if you try to manually sync the Secondary from the command line? Against the Primary maybe? Or some external time source?

            Steve

            1 Reply Last reply Reply Quote 0
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