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Do software updates require a support package

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  • ?
    A Former User
    last edited by A Former User Jan 11, 2021, 7:45 PM Jan 11, 2021, 7:40 PM

    @JKnott You obviously know this but for others:

    Forum support is available to anyone, netgate HW or not, and often includes direct access to developers and support engineers. Try that over at C*.

    The forum is moderated by mature individuals and you will often get multiple answers from experienced network professionals within minutes of asking. In other words, it's the sh*t!

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    • J
      johnpoz LAYER 8 Global Moderator @stephenw10
      last edited by Jan 11, 2021, 8:04 PM

      @stephenw10 said in Do software updates require a support package:

      the install images

      The couple of times I have asked for factory images, for my 4860 and 3100 - had a email with a link in like 1 minute ;)

      I would suggest once you get it, do request an image and put it in a safe place.. But I do miss the portal where you could just download the image for the appliances.

      When 2.5 comes out - I believe I will have to request an image. Because when move to 2.5 I plan on moving to zfs vs ufs.. And I believe will need to do a clean install vs upgrade to do that.

      But doing so is just a simple open of ticket - no requirement for support contract.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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      • J
        JKnott @DaddyGo
        last edited by Jan 11, 2021, 9:08 PM

        @daddygo said in Do software updates require a support package:

        buy stronger than... 1100 pls

        What would you recommend. I'm not that familiar with Netgate models. I would expect any box running pfsense to be able to handle IPv6. My concern is the bandwidth. I have a 500/20 connection and the HP computer had no problem keeping up with that. I would often get 560 - 580 Mb download with it on speedtest.

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

        J D 2 Replies Last reply Jan 11, 2021, 9:16 PM Reply Quote 0
        • P
          Pippin
          last edited by Pippin Jan 11, 2021, 9:16 PM Jan 11, 2021, 9:15 PM

          If my memory serves me well there is a video in here with speedtest:
          youtube.com/user/TheTecknowledge/search?query=1100

          I gloomily came to the ironic conclusion that if you take a highly intelligent person and give them the best possible, elite education, then you will most likely wind up with an academic who is completely impervious to reality.
          Halton Arp

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          • J
            johnpoz LAYER 8 Global Moderator @JKnott
            last edited by johnpoz Jan 11, 2021, 9:17 PM Jan 11, 2021, 9:16 PM

            @jknott said in Do software updates require a support package:

            What would you recommend

            While the 1100 could prob handle your 500mbps pipe.. Depends on what sort of traffic you move and what performance your looking for

            https://info.netgate.com/hubfs/website-assets/netgate-hardware-comparison-doc.pdf

            Are you worried about able to download some file at full speed, or do you have a lot of imix traffic and want to be able to max out your pipe?

            If me I would go with 3100.. Or better yet the 5100 ;) Go big or go home I say... But does come down to what sort of budget you had in mind..

            What are you looking for other than that - I personally want discrete interfaces vs switch ports.. The 3100 had just came out when I got my 4860.. And was in stock - but 4860 was not... I waited to get the 4860 because of the interfaces.

            If my 4860 bit the dust right now... I would replace with a 5100.. But man the 7100 would sure be tempting with those 2 sfp+ ports for future move to 10ge..

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

            J 1 Reply Last reply Jan 11, 2021, 9:22 PM Reply Quote 0
            • J
              JKnott @johnpoz
              last edited by Jan 11, 2021, 9:22 PM

              @johnpoz

              It's just me with my normal daily use. My dog and cat don't use my computer much. 😉

              I don't often download large files, though lately I have been watching a lot of Youtube videos, due to the pandemic and that idiot in the White House. Also, I now have IPTV, but that doesn't take a lot of bandwidth.

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

              J 1 Reply Last reply Jan 11, 2021, 9:28 PM Reply Quote 0
              • J
                johnpoz LAYER 8 Global Moderator @JKnott
                last edited by johnpoz Jan 11, 2021, 9:38 PM Jan 11, 2021, 9:28 PM

                Well the 1100 is prob fine for you then... Good entry level into netgate appliances for sure - and a reasonable price point.

                The 4860 is overkill for me as well ;) The 2100 would be fine ;) But I prop don't need 3 unifi AP in my small ranch house either ;) heheh But have those - and my wifi rocks!

                Could get by with a 40" TV for sure - but have a 55.. And only reason not bigger is wouldn't fit where TV is..

                Not always about what you can work with or need, but what you want ;)

                Nothing wrong with starting small with something that works, at good price point for your budget.. I am sure you will be quite happy with 1100..

                edit: My budget committee (wife) keeps me in check.. Or would prob have a xg1541 HA pair setup ;) Because that is what you "need" for 500/50 internet connection - hehehe..

                And my plex server would be some 100TB DC worthy setup, vs little ds918+ that sits in the corner in my computer room ;) And for sure would be 10ge network... And my PC sure wouldn't be a 5 year old box - that I kind of hope would catch fire so I could justify something new to the budget committee ;) hehehehe

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                • S
                  SteveITS Galactic Empire @JKnott
                  last edited by Jan 11, 2021, 10:43 PM

                  @jknott The 2100 has a slightly faster CPU (I think?) and the main difference is it has the WAN port on a separate network port...the 1100 has a switch for all 3 ports sharing 1 Gbps internally, so is sort of capped (it uses VLANs to emulate ports). See https://www.netgate.com/products/appliances/. If you thought there was any chance of going over 500 Mbps, or you wanted to run IDS or pfBlocker or something on the device then I would think about the 2100 or 3100.

                  But overall no, upgrades are just available to all. Netgate simply makes a bit of money on the hardware.

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote 👍 helpful posts!

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                  • S
                    stephenw10 Netgate Administrator
                    last edited by Jan 11, 2021, 10:43 PM

                    The SG-2100 will pass that but you won't have much headroom. I would be happier with an SG-3100 there.

                    Steve

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                    • D
                      DaddyGo @JKnott
                      last edited by Jan 12, 2021, 10:01 AM

                      @jknott said in Do software updates require a support package:

                      What would you recommend.

                      Like Steve,....minimum 3100 because you love to experiment and this requires a flexible HW.

                      Cats bury it so they can't see it!
                      (You know what I mean if you have a cat)

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