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    netgate sg1100 unresponsive

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • J
      jaaasshh
      last edited by jaaasshh

      A few minutes ago I went to log into the web UI. Here's wha thappened:

      1. The login page loaded
      2. I (unintentionally) entered and submitted the wrong username and password and pressed enter
      3. login page told me the password was incorrect
      4. I entered the correct username and password and pressed enter
      5. Nothing... Just spinning icon in browser tab
      6. closed the tab
      7. returned to web UI in new tab
      8. Nothing... more tab spinning
      9. Tried SSH
      10. Nope: kex_exchange_identification: Connection closed by remote host
      11. Tried Web UI again and waited
      12. 1-2 minutes later: 504 Gateway Time-out

      Throughout all of this I can still connect through it to the internet. So it's kinda working?

      I guess I can go power cycle the thing, but what do I look for when it comes back up?

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      • N
        NOCling
        last edited by NOCling

        Try the USB Console Cable to look what's going on.

        Netgate 6100 & Netgate 2100

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You may have been locked out by sshguard in which case just wait until your IP is unblocked again.

          Otherwise try connecting to the serial console and restarting php and the webconfigurator, console menu options 16 then 11.
          https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html

          Steve

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