Crash Report
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Hi my pfsense have been crashing randomly every 3 to 6 days lately. This is the first time I got an crash report from the GUI. Here the report if someone can help me out much thank.
https://ghostbin.com/paste/x6RTM
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@jknott said in Crash Report:
I'd suspect hardware. One thing you can do is run memtest for a while, to see if any errors turn up.
I ran memtest last night so far the test come out ok. Is there any other thing I can do to troubleshoot it.
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Did you run memtest for a full pass? When I run it, I generally let it do at least 1 full pass. Sometimes I'll just let it run overnight.
Your error report mentions a page fault. That would tend to indicate a CPU or memory problem. Either way, I suspect you're looking at new hardware.
The system I was running pfsense on died recently. It also ran memtest properly, but pfsense wouldn't start up. I was getting error messages about a USB mouse or the NICs. I even tried installing Linux on it, as it previously ran a Linux based firewall. I couldn't even install it now. With the cost of hardware these days, you're often better tossing the failed hardware, unless you have the appropriate experience and test equipment to diagnose the problem. Then you would need the skills to replace the failed components, assuming you could even find them.
BTW, many years ago, I used to be a computer technician, working on the old "mini computers". Back in those days, I would get right down to the chip and microcode (the software within the CPU) level. The first time I ran a memory test utility, on a Data General Nova, it was one I wrote myself. These days, there's no way you could afford to pay a tech to do the sort of things I used to do, as hardware is so cheap. Back then, the cost of a system would often cover my pay for a few years, so it was worth while to fix it.
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I ran 4 full test took about 14hrs. It all brand new equipment less then 6 month old (Protectli Vault – 4 Port). Actually when it first started to do random crash the age of the system was only 3 month old.
Would it be issue relate to the hard drive?
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Hard to say. I'm not familiar with that model. It's probably not software, but just to be sure, you could reinstall. Back up your config first.
FWIW, I ran pfsense on my old firewall hardware for almost 5 years, until the computer died. I also ran a Linux firewall on it for a few years before that. It was always rock solid until now.
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Relevant crash report parts.
Backtrace:
db:0:kdb.enter.default> bt Tracing pid 11 tid 100003 td 0xfffff8000721c000 kdb_enter() at kdb_enter+0x3b/frame 0xfffffe0228ae2520 vpanic() at vpanic+0x19b/frame 0xfffffe0228ae2580 panic() at panic+0x43/frame 0xfffffe0228ae25e0 trap_pfault() at trap_pfault/frame 0xfffffe0228ae2630 trap_pfault() at trap_pfault+0x49/frame 0xfffffe0228ae2690 trap() at trap+0x29d/frame 0xfffffe0228ae27a0 calltrap() at calltrap+0x8/frame 0xfffffe0228ae27a0 --- trap 0xc, rip = 0xffffffff80cd5353, rsp = 0xfffffe0228ae2870, rbp = 0xfffffe0228ae2870 --- runq_add() at runq_add+0x43/frame 0xfffffe0228ae2870 sched_add() at sched_add+0x150/frame 0xfffffe0228ae28b0 intr_event_schedule_thread() at intr_event_schedule_thread+0xa0/frame 0xfffffe0228ae28e0 intr_event_handle() at intr_event_handle+0xce/frame 0xfffffe0228ae2930 intr_execute_handlers() at intr_execute_handlers+0x48/frame 0xfffffe0228ae2960 lapic_handle_intr() at lapic_handle_intr+0x3e/frame 0xfffffe0228ae2980 Xapic_isr1() at Xapic_isr1+0xd3/frame 0xfffffe0228ae2980 --- interrupt, rip = 0xffffffff803f18c2, rsp = 0xfffffe0228ae2a50, rbp = 0xfffffe0228ae2a90 --- acpi_cpu_idle() at acpi_cpu_idle+0x342/frame 0xfffffe0228ae2a90 cpu_idle_acpi() at cpu_idle_acpi+0x3f/frame 0xfffffe0228ae2ab0 cpu_idle() at cpu_idle+0x94/frame 0xfffffe0228ae2ad0 sched_idletd() at sched_idletd+0x476/frame 0xfffffe0228ae2bb0 fork_exit() at fork_exit+0x83/frame 0xfffffe0228ae2bf0 fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe0228ae2bf0 --- trap 0, rip = 0, rsp = 0, rbp = 0 ---Panic:
Fatal trap 12: page fault while in kernel mode cpuid = 0; apic id = 00 fault virtual address = 0xffffff378335cdc8 fault code = supervisor write data, page not present instruction pointer = 0x20:0xffffffff80cd5353 stack pointer = 0x28:0xfffffe0228ae2870 frame pointer = 0x28:0xfffffe0228ae2870 code segment = base 0x0, limit 0xfffff, type 0x1b = DPL 0, pres 1, long 1, def32 0, gran 1 processor eflags = resume, IOPL = 0 current process = 11 (idle: cpu0) trap number = 12 panic: page fault cpuid = 0 KDB: enter: panicDo all the crash reports you see look like that?
If you had a hardware issue like RAM I would expect random crashes.
Steve
