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    Introducing Netgate Nexus: Multi-Instance Management at Your Fingertips.

    DHCP shows device offline but I can ping it

    Scheduled Pinned Locked Moved DHCP and DNS
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    • SteveITSS Offline
      SteveITS Rebel Alliance
      last edited by

      This seems like it should be obvious but what does Offline mean in the Status/DHCP Leases page?

      We're trying to troubleshoot a tenant connection that is using a static DHCP mapping based on the MAC address. DHCP logs show the IP was assigned. I can ping it. But twice today that I've noticed the DHCP Leases status page shows it offline, but other times it is shown as online. The ARP table doesn't list the IP or MAC address but that is expected as my traffic to that router would go through a switch and not get to pfSense.

      Does that page only see it "online" if there is traffic from it to the pfSense? I just pinged it from the pfSense and it shows online now and is in the ARP table.

      To upgrade, select your branch in System/Update/Update Settings. When upgrading, allow 10-15 minutes to reboot, or more depending on packages, CPU, and/or disk speed.
      Only install packages for your version of pfSense.
      Upvote ๐Ÿ‘ helpful posts!

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG Offline
        Gertjan @SteveITS
        last edited by

        @teamits said in DHCP shows device offline but I can ping it:

        Does that page only see it "online" if there is traffic from it to the pfSense?

        You mentioned the answer in your question ๐Ÿ˜Š ๐Ÿ‘
        The "offline" just means that there is no trace of the IP in the Diagnostics > ARP Table.

        Ping it, " WOL" it, make it awake and aware, and you'll see the ARP table contains the IP => the device will show as "online".

        No "help me" PM's please. Use the forum, the community will thank you.

        SteveITSS 1 Reply Last reply Reply Quote 0
        • SteveITSS Offline
          SteveITS Rebel Alliance @Gertjan
          last edited by

          OK thanks just needed confirmation. :)

          To upgrade, select your branch in System/Update/Update Settings. When upgrading, allow 10-15 minutes to reboot, or more depending on packages, CPU, and/or disk speed.
          Only install packages for your version of pfSense.
          Upvote ๐Ÿ‘ helpful posts!

          1 Reply Last reply Reply Quote 0
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