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    pfSense speeds suddenly slow

    Scheduled Pinned Locked Moved General pfSense Questions
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    • Cool_CoronaC Offline
      Cool_Corona @leonroy
      last edited by

      @leonroy There is so much information lagging here that one cant comprehend.....

      Running IDS/IPS and do you route IPv6?

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      • L Offline
        leonroy @Cool_Corona
        last edited by

        @cool_corona

        thanks for the reply, no I don't route IPv6.

        Also no IDS/IPS - not running Snort or Suricata.

        Just running the following services:

        c783c7fd-3f7d-41f8-a61e-f632c255600e-image.png

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        • L Offline
          leonroy @leonroy
          last edited by

          a little bit more info around packet loss both externally:

          b1f8f371-f048-44f3-b362-0d44532b9645-image.png

          and from within the network:
          eb572aa7-d00a-4c22-ad75-11e513652b05-image.png

          Data summary of the second graph:

          Data Summary
          Minimum	Average	Maximum	Last	95th Percentile
          packet loss	0.00 %	3.07 %	20.31 %	15.94 %	
          delay average	15.98 ms	16.80 ms	23.35 ms	19.97 ms	
          delay std. dev.	0.21 ms	1.08 ms	19.47 ms	2.91 ms	
          inpass (right axis)	96.85 kb/s	32.88 Mb/s	267.55 Mb/s	262.10 Mb/s	260.53 Mb/s
          outpass (right axis)	21.26 kb/s	886.69 kb/s	6.50 Mb/s	6.27 Mb/s	6.24 Mb/s
          inblock (right axis)	185.04 b/s	419.60 b/s	774.30 b/s	185.04 b/s	
          outblock (right axis)	0.00 b/s	0.00 b/s	0.00 b/s	0.00 b/s	
          inpass6 (right axis)	0.00 b/s	0.00 b/s	0.00 b/s	0.00 b/s	0.00 b/s
          outpass6 (right axis)	0.00 b/s	160.00 mb/s	9.60 b/s	0.00 b/s	0.00 b/s
          inblock6 (right axis)	0.00 b/s	0.00 b/s	0.00 b/s	0.00 b/s	
          outblock6 (right axis)	0.00 b/s	0.00 b/s	0.00 b/s	0.00 b/s	
          inpass total (right axis)	96.85 kb/s	32.88 Mb/s	267.55 Mb/s	262.10 Mb/s	260.53 Mb/s
          outpass total (right axis)	21.26 kb/s	886.69 kb/s	6.50 Mb/s	6.27 Mb/s	6.24 Mb/s
          
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          • L Offline
            leonroy @leonroy
            last edited by

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Does your ISP router also use the external modem (MT992?) or is it built in?

              That sort of speed throttle and packet loss I'd be looking for a bad cable or port too. I assume that turned out not to be the issue?

              Steve

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              • L Offline
                leonroy @stephenw10
                last edited by

                @stephenw10 said in pfSense speeds suddenly slow:

                Does your ISP router also use the external modem (MT992?) or is it built in?
                That sort of speed throttle and packet loss I'd be looking for a bad cable or port too. I assume that turned out not to be the issue?
                Steve

                Yep, using the MT992 external modem provided by Zen Internet.

                So I suspected the cable since after swapping it the speeds improved but they fell again shortly after and yo-yo around like this:

                Speedtest Bandwidth:
                speedtest-bw.png

                Speedtest Latency/Jitter:
                speedtest-lat-jit.png

                Swapping routers from pfSense to the ISP provided one (same MT992 modem though) totally resolved the issue.

                It might well be the NIC since the Supermicro A1SRi-2758F motherboard in my pfSense box is over 5 years old now.

                In any case, I've purchased a SG-1100 to see if it resolves the issue.

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, that is significant variation!

                  Can you swap NICs in pfSense to test a different one as WAN?

                  I have a similar setup but unfortunately I'm towards the longest cable run for g.fast so I never see more than ~140Mbps 😢

                  Steve

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                  • L Offline
                    leonroy @stephenw10
                    last edited by leonroy

                    @stephenw10 said in pfSense speeds suddenly slow:

                    Can you swap NICs in pfSense to test a different one as WAN?

                    I have a similar setup but unfortunately I'm towards the longest cable run for g.fast so I never see more than ~140Mbps 😢

                    Hah, yeah easy to get spoilt vs what some other people get from their exchange. My understanding of G.Fast though is that it can be quite unreliable if the distance from your cabinet is more than 250m...do you experience reliable, consistent performance at 140 down and whatever your upload speed is @stephenw10 ?

                    Regarding swapping ports - yep did that last night and also swapped over to the ISP provided router a Fritzbox 7530.

                    Here I'm running Speedtest every 5 mins and log the result in Zabbix (network monitoring tool). Interesting variation between the two routers - the swap occurred 23:20 ish on 8th Feb and then swapped back the next morning at 10:15 ish:

                    BQM - pfSense on left - Fritzbox on right:
                    8bc5eb9a-aa99-4fdb-93dc-4ad7c824ac14-image.png

                    Speedtest - Bandwidth:
                    bandwidth.png

                    Speedtest - Jitter/Latency:
                    jitter.png

                    You can see the status with the pfSense box on the left and the ISP provided Fritzbox 7530 on the right in BQM.

                    Fritzbox is definitely more consistent in performance but it's still quite up and down unless that's normal...

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      I've never generated data like that but I pretty always see 140Mbps when I run a test against, for example, fast.com. I've never seen it below 130Mbps.

                      Steve

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                      • L Offline
                        leonroy @stephenw10
                        last edited by

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