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    SG 110 NO LONGER WORKS AFTER ONE MONTH OF PURCHASE THANK YOU NETGATE

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • ?
      A Former User
      last edited by

      Hi!

      I am Sicilian I apologize for the language but help me
      SG-1100 stopped working suddenly.
      It does not make me do the factory reset from the button in the box and then I connected by cable to the console to do the factory reset but it gives me this error

      Immagine.jpg

      and does not give me the screen of the menu with the various options
      It had been crashing for a few days and didn't even update packages
      RIPPING OF THE NETGATE

      1 Reply Last reply Reply Quote 0
      • A
        akuma1x
        last edited by

        You need to reach out to Netgate support at:

        https://go.netgate.com/

        Sign up for an account, and ask them for the bootable USB image for your device. They'll email you a link to the software. You can then use this to reload your SG-1100 box. Hope that helps.

        ? 1 Reply Last reply Reply Quote 1
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yes, I believe that has already been done.

          For reference the reset button on the SG-1100 simply resets the CPU, it does not factory default it. Though it would not help even if it did if the unit it not booting at all like that.
          https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/io-ports.html#rear-side

          Steve

          ? 2 Replies Last reply Reply Quote 0
          • ?
            A Former User @stephenw10
            last edited by

            @stephenw10 Hi I have remotely reinstalled the netgate support the software the file system was corrupt thanks

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            • ?
              A Former User @stephenw10
              last edited by

              @stephenw10 thank you :-)

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              • ?
                A Former User @akuma1x
                last edited by

                @akuma1x Thank you so much

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