SG 110 NO LONGER WORKS AFTER ONE MONTH OF PURCHASE THANK YOU NETGATE

Hi!

I am Sicilian I apologize for the language but help me
SG-1100 stopped working suddenly.
It does not make me do the factory reset from the button in the box and then I connected by cable to the console to do the factory reset but it gives me this error

and does not give me the screen of the menu with the various options
It had been crashing for a few days and didn't even update packages
RIPPING OF THE NETGATE

akuma1x

You need to reach out to Netgate support at:

https://go.netgate.com/

Sign up for an account, and ask them for the bootable USB image for your device. They'll email you a link to the software. You can then use this to reload your SG-1100 box. Hope that helps.

stephenw10

Yes, I believe that has already been done.

For reference the reset button on the SG-1100 simply resets the CPU, it does not factory default it. Though it would not help even if it did if the unit it not booting at all like that.
https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/io-ports.html#rear-side

Steve

@stephenw10 Hi I have remotely reinstalled the netgate support the software the file system was corrupt thanks

@stephenw10 thank you :-)

@akuma1x Thank you so much