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    Anyone else using pfSense and Virgin Media UK?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • G
      g0nz0uk
      last edited by

      Hello,

      I use Virgin Media Broadband in the UK and I have pfSense 2.4.5 as a virtual firewall on my ESXi host (intel Nuc with 3rd party nic) This nic

      When it's running it's great and I have had no issues for 2 months.

      However I stress as soon as I have to reboot the Virgin Media home hub router or the pfSense VM like I did today as 9 times out of 10 pfSense will not get a WAN IP via DHCP or it will get a WAN IP and can ping the routers public IP but not anything else on the Internet. For example if pfSense gets a WAN IP of 82.14.142.123 it can ping it's gateway on 82.14.143.1 and any any other IP on 82.14.143.0/24 but not any other IP like 1.1.1.1 or 8.8.8.8, basically it will only ping IPs on it's on WAN subnet.

      Today this happened and I have spent nearly 3 hours getting it to work, I was just about to remove pfSense and set the Virgin router back to it's consumer mode and use it like most homes.

      I also did the silly thing once it was back up and upgrade to 2.5.0 and this version just wouldn't get an IP. I plugged my laptop into the router and instantly got a WAN IP and access to the internet, so I thought I'd use my laptops mac address and add it to my pfsense outside WAN port and that made no difference.

      So I reverted to my 2.4.5 snapshot and spent another hour trying to get it to work, which I have.

      I'm now thinking of putting pfsense on hardware and have been looking at a HP 730 with a Intel Nic and not using VMware for this, do you think this will be better as it will be dedicated and have an intel nic or is it Virgin Media?

      I have such a headache now.

      Thanks

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        When it get's an IP but you're unable to ping anything beyond the WAN subnet what error you see when you try?

        That sounds like it has a bad default route or no default route. Check the routing table.

        If you have more than one gateway defined on the firewall make sure the WAN DHCP gateway is set as default in System > Routing > Gateways.

        Steve

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