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    SIP Not Working Behind Pfsense

    Scheduled Pinned Locked Moved Firewalling
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    • J
      Janiboy
      last edited by

      Hello im trying to replace the cisco router provided by our SIP provider to pfsense, because they billing us every month on the cisco router instead we come up with the solution to replace it with pfsense XG7100 1U.
      but when i try to replace it with pfsense XG7100 1U unable to call either inbound or outbound calls from PANASONIC NS-300.

      here is the SIP provider topology - WORKING!
      SIP provider setup.jpg

      here is when i replace the cisco router- Not Working! but im able to ping the 10.200.94.181. and the SBC from that network range.
      Firewall rules are basic allow all traffic and also try the 1:1 NAT. nothings happen.
      Pfsesnse setup.jpg

      Is there anyone who already tried this Setup?
      Please Help.
      Thanks

      chpalmerC 1 Reply Last reply Reply Quote 0
      • chpalmerC
        chpalmer @Janiboy
        last edited by chpalmer

        @janiboy

        SIP was never designed to be behind NAT when it was first implemented. But it was hacked in later.

        Behind two NAT boxes is just asking for trouble.. but I digress.

        Try putting the SIP clients behind static ports.

        /firewall_nat_out.php add a mapping and make it static port for your devices SIP ports.

        Triggering snowflakes one by one..
        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

        J 1 Reply Last reply Reply Quote 1
        • J
          Janiboy @chpalmer
          last edited by

          @chpalmer
          Thank for the reply

          but i dont know how to Set static mapping in Pfsense .

          You already try pfsense with SIP ?

          thanks

          DerelictD chpalmerC 2 Replies Last reply Reply Quote 0
          • DerelictD
            Derelict LAYER 8 Netgate @Janiboy
            last edited by Derelict

            @janiboy What does the SIP provider advise? Whatever NAT is configured in the Cisco should be able to be duplicated in pfSense but it would be far easier to know what those rules need to do. There is no "SIP." Every implementation is different especially where NAT requirements are concerned.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

            bingo600B 1 Reply Last reply Reply Quote 1
            • bingo600B
              bingo600 @Derelict
              last edited by bingo600

              @derelict

              The ASA (PIX) has "Inspect SIP" as default ==> SIP ALG

              The Cisco Modem might have the same stuff (ALG)
              Prob. rewriting the outbound sip packets source ip from RFC1818 to the "Outside/Public IP"

              /Bingo

              If you find my answer useful - Please give the post a šŸ‘ - "thumbs up"

              pfSense+ 23.05.1 (ZFS)

              QOTOM-Q355G4 Quad Lan.
              CPUĀ  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
              LANĀ  : 4 x Intel 211, DiskĀ  : 240G SAMSUNG MZ7L3240HCHQ SSD

              DerelictD 1 Reply Last reply Reply Quote 1
              • DerelictD
                Derelict LAYER 8 Netgate @bingo600
                last edited by

                @bingo600 Yeah, that's why I asked for the config of the cisco and the advice from the SIP provider. They should know every last detail about what NAT, etc needs to happen (ROFL). The advice these days seems to be mostly, "be sure to disable any any SIP ALGs."

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                J 2 Replies Last reply Reply Quote 1
                • J
                  Janiboy
                  last edited by

                  Thanks for the replies,

                  Sorry the provider wont give any details, because they don't want to loss their profit on the cisco router because every month we are billed.

                  i only have the IP on that cisco firewall.
                  IG0 - 10.200.94.182 /30 going to their modem
                  IG1 - 192.168.1.1/24

                  but i will try ask them again if they can provide it thanks.

                  1 Reply Last reply Reply Quote 0
                  • J
                    Janiboy @Derelict
                    last edited by

                    @derelict @bingo600 i will get back to you guys once i have an update on our ISP side. Thanks

                    1 Reply Last reply Reply Quote 0
                    • chpalmerC
                      chpalmer @Janiboy
                      last edited by

                      @janiboy said in SIP Not Working Behind Pfsense:

                      but i dont know how to Set static mapping in Pfsense .

                      I have several pfSense implementations with VOIP phones and other SIP devices behind. Generally these days most VOIP providers do not need static port but there are one or two that do.

                      https://docs.netgate.com/pfsense/en/latest/nat/outbound.html#static-port

                      Triggering snowflakes one by one..
                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                      J 1 Reply Last reply Reply Quote 1
                      • J
                        Janiboy @chpalmer
                        last edited by

                        @chpalmer said in SIP Not Working Behind Pfsense:

                        https://docs.netgate.com/pfsense/en/latest/nat/outbound.html#static-port

                        Thanks for the reply sir,

                        Is there any video or image that I can walk through this process, sorry because im new to it.

                        chpalmerC 1 Reply Last reply Reply Quote 0
                        • chpalmerC
                          chpalmer @Janiboy
                          last edited by

                          @janiboy

                          Go to /firewall_nat_out.php ( http://"yourfirewall"/firewall_nat_out.php )

                          or another way to describe..

                          Firewall / NAT / Outbound

                          ... Ill get a screen capture momentarily..

                          Triggering snowflakes one by one..
                          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                          chpalmerC 1 Reply Last reply Reply Quote 1
                          • chpalmerC
                            chpalmer @chpalmer
                            last edited by

                            Go down to mappings and then "add"..

                            Triggering snowflakes one by one..
                            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                            chpalmerC 1 Reply Last reply Reply Quote 1
                            • chpalmerC
                              chpalmer @chpalmer
                              last edited by

                              The local address shown would be my SIP device/client machine. If it is a machine doing multiple tasks then adding the SIP port would be prudent.

                              staticport.jpg

                              Triggering snowflakes one by one..
                              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                              chpalmerC 1 Reply Last reply Reply Quote 1
                              • chpalmerC
                                chpalmer @chpalmer
                                last edited by

                                "Outbound NAT Mode" then should be "Hybrid".

                                Triggering snowflakes one by one..
                                Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                J 1 Reply Last reply Reply Quote 1
                                • J
                                  Janiboy @chpalmer
                                  last edited by

                                  @chpalmerscreencapture-210-4-100-242-11443-firewall-nat-out-edit-php-2021-03-24-11_19_54.png

                                  i got this on my side, my panasonic NS300 ip 192.168.1.102 , my WAN is 10.200.94.182.

                                  witch ip should i put on the source?

                                  thanks

                                  chpalmerC bingo600B 2 Replies Last reply Reply Quote 0
                                  • chpalmerC
                                    chpalmer @Janiboy
                                    last edited by

                                    @janiboy said in SIP Not Working Behind Pfsense:

                                    my panasonic NS300 ip 192.168.1.102 , my WAN is 10.200.94.182.

                                    witch ip should i put on the source?

                                    "SIP device/client machine."

                                    The LAN device at 192.168.1.102

                                    Triggering snowflakes one by one..
                                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                    J 1 Reply Last reply Reply Quote 1
                                    • J
                                      Janiboy @chpalmer
                                      last edited by

                                      @chpalmer no need to add anything ? ok i will give it a try and get back to you thanks @chpalmer

                                      chpalmerC 1 Reply Last reply Reply Quote 0
                                      • J
                                        Janiboy @Derelict
                                        last edited by

                                        @derelict Talked to SIP provider, They know about the config maybe non technical person, by the way sip cisco router model is Cisco 4321.

                                        1 Reply Last reply Reply Quote 0
                                        • chpalmerC
                                          chpalmer @Janiboy
                                          last edited by

                                          @janiboy said in SIP Not Working Behind Pfsense:

                                          no need to add anything ?

                                          ???

                                          The LAN device at 192.168.1.102

                                          You need to add your client device as the "source".

                                          Triggering snowflakes one by one..
                                          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                          1 Reply Last reply Reply Quote 0
                                          • bingo600B
                                            bingo600 @Janiboy
                                            last edited by

                                            @janiboy said in SIP Not Working Behind Pfsense:

                                            i got this on my side, my panasonic NS300 ip 192.168.1.102 , my WAN is 10.200.94.182.

                                            Please note that even if your "Wan is 10.200.94.182" , that is not your public ip address (aka the ip address you are seen with on the internet).

                                            Somewhere between your "Wan" and the internet someone is Natting your 10.200.94.182 , to a non RFC1918 ip address.

                                            You could (from a browser behind your WAN) , go to this site : https://www.myip.com/

                                            And it will show what IP you currently are seen as on the internet.

                                            That would also be the ip address that external sip devices (phones/servers) should reply to.

                                            /Bingo

                                            If you find my answer useful - Please give the post a šŸ‘ - "thumbs up"

                                            pfSense+ 23.05.1 (ZFS)

                                            QOTOM-Q355G4 Quad Lan.
                                            CPUĀ  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                                            LANĀ  : 4 x Intel 211, DiskĀ  : 240G SAMSUNG MZ7L3240HCHQ SSD

                                            1 Reply Last reply Reply Quote 0
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