SG3100 recovery issue

MHAUSW

I'm trying to recover from recovery image, but after I select the destination device, it doesn't accept input and just reboots.
Any ideas?

Console output below:

Tue Mar 23 14:21

FreeBSD/arm (sg-3100-recovery) (ttyu0)

Last login: Tue Mar 23 14:19:57 on ttyu0
FreeBSD 12.2-STABLE 0e42b7d7eac(HEAD) ARMADA38X

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Welcome to pfSense Plus 21.02-RELEASE (Patch 1)…

7[r[999;999H[6n8�resizewin: timeout reading from terminal
Netgate SG-3100 firmware recovery
Serial:
This will install the standard firmware and will erase all the existing
contents of the destination device permanently.

eMMC device: mmcsd0

Type the name of the destination device (mmcsd0) or type enter to install on mmcsd0:

Selected eMMC device: mmcsd0

Are you sure you want to continue ? (y/N)
rebooting.
y

Mar 23 14:21:45 sg-3100-recovery reboot[1097]: rebooted by root

Mar 23 14:21:45 sg-3100-recovery syslogd: exiting on signal 15

FSC830

Where did you get the recovery image?
You need to contact Netgate support to get the correct image, you can not use any image in download area.
If you got the ticket from support, create a successing ticket for this issue.

Regards