HE Tunnel will not come back up
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@johnpoz My 8860 I purchased directly from Netgate in 2017. I love it. It's a champ, and my next router will be another Netgate.
The new addition is a Netgear CM1200 cable modem, which I was trying to connect to the Netgate 8860 in a LAGG/LACP configuration due to the cable modem provider provisioning the cable modem with speeds greater than gigabit. LAGG/LACP between the Netgate and Netgear works fine for all things IPv4, however there is some issue when it comes to 6to4/protocol 41 in this configuration that absolutely zero 6to4 traffic makes it past the modem.
I opened a pfsense redmine report on the issue but there was insufficient evidence to definitely tie it to either the Netgate nor the Netgear, though some advice was given to rule out Netgate as the likely culprit which I took and agree it is probably not Netgate and is likely the Netgear CM1200. I have extensive interface tcpdumps and trouble-shooting steps, inclusion of the 6to4 tunnel provider's (HE, which is why I'm in this thread) higher tier support such that I can say its one or the other (Netgear or Netgate). I an also reliably reproduce the issue and its resolution.
I may try another manufacturer's cable modem and the same LAGG/LACP in a month or so and will update this thread if I do, though I am not certain as I may be looking to replace the cable modem provider with a fiber to the home solution later this year so the benefit for LAGG/LACP is becoming less. If I do try another manufacturer's modem though that would definitively determine if the LAGG/LACP issue is Netgate/pfSense or Netgear (as I suspect).
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@akghetto My question is why exactly are you saying netgate support stinks? Did they not call you back - or was that netgear?
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@johnpoz Argh! Now I see what you were referring to. I just thought you were generally wanting to confirm if I was referring to Netgear or Netgate.
NETGEAR support stinks. I never reached out to NETGATE because I don't think the problem is the 8860 or pfSense. Ugh....
I tried to edit the post but says too much time has elapsed. Can you edit, John?
Netgate support is great the few times I have reached out!!! :P