Stuck upgrade left pkg unusable on SG-1100
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I was on 2.4.5 or 2.4.5p1 (I didn't write it down) I started the 21.02.x upgrade, it did the full 115mb 195 step/package download and rebooted as described in the docs. I had a console on the whole time to catch the logs if needed I have them saved. After coming back on line I found a non 21.x version but rather
[2.4.5-RELEASE][root@What is problematic is that I can't always get back to the system update in the gui and when going into CLI I find this:
/root: pkg clean all && pkg update Shared object "libarchive.so.7" not found, required by "pkg"I rebooted manually and tried several other options after searching none fixed
 /root: pkg-static install -f pkg Updating pfSense-core repository catalogue... y y Y Y pfSense-core repository is up to date. Updating pfSense repository catalogue... y pfSense repository is up to date. All repositories are up to date. The following 1 package(s) will be affected (of 0 checked): Installed packages to be REINSTALLED: pkg-1.16.1 [pfSense] Number of packages to be reinstalled: 1 7 MiB to be downloaded. Proceed with this action? [y/N]: y [1/1] Fetching pkg-1.16.1.txz: 100% 7 MiB 7.0MB/s 00:01 Checking integrity... done (0 conflicting) [1/1] Reinstalling pkg-1.16.1... [1/1] Extracting pkg-1.16.1: 100% You may need to manually remove /usr/local/etc/pkg.conf if it is no longer needed. [2.4.5-RELEASE][root@George.sm.sm]/root: y y: Command not found. [2.4.5-RELEASE][root@George.sm.sm]/root: pkg clean all && pkg update Shared object "libarchive.so.7" not found, required by "pkg" [2.4.5-RELEASE][root@George.sm.sm]/root: pkg -v Shared object "libarchive.so.7" not found, required by "pkg" [2.4.5-RELEASE][root@George.sm.sm]/root: pkg -v Shared object "libarchive.so.7" not found, required by "pkg" [2.4.5-RELEASE][root@George.sm.sm]/root: pkg clean all && pkg update Shared object "libarchive.so.7" not found, required by "pkg" [2.4.5-RELEASE][root@George.sm.sm]/root: pkg-static install -f pkg Updating pfSense-core repository catalogue... pfSense-core repository is up to date. Updating pfSense repository catalogue... pfSense repository is up to date. All repositories are up to date. Checking integrity... done (0 conflicting) The following 1 package(s) will be affected (of 0 checked): Installed packages to be REINSTALLED: pkg-1.16.1 [pfSense] Number of packages to be reinstalled: 1 Proceed with this action? [y/N]: y [1/1] Reinstalling pkg-1.16.1... [1/1] Extracting pkg-1.16.1: 100% You may need to manually remove /usr/local/etc/pkg.conf if it is no longer needed. [2.4.5-RELEASE][root@George.sm.sm]/root: mv /usr/local/etc/p pear.conf periodic/ php-fpm.conf.default php.conf php.ini-development php/ pkg.conf.sample pear.conf.sample php-fpm.conf php-fpm.d/ php.ini php.ini-production pkg.conf pkg/ [2.4.5-RELEASE][root@George.sm.sm]/root: mv /usr/local/etc/pk pkg.conf pkg.conf.sample pkg/ [2.4.5-RELEASE][root@George.sm.sm]/root: mv /usr/local/etc/pkg.c pkg.conf pkg.conf.sample [2.4.5-RELEASE][root@George.sm.sm]/root: mv /usr/local/etc/pkg.conf /usr/local/etc/pk pkg.conf pkg.conf.sample pkg/ [2.4.5-RELEASE][root@George.sm.sm]/root: mv /usr/local/etc/pkg.conf /usr/local/etc/pkg. pkg.conf pkg.conf.sample [2.4.5-RELEASE][root@George.sm.sm]/root: mv /usr/local/etc/pkg.conf /usr/local/etc/pkg.conf.bak [2.4.5-RELEASE][root@George.sm.sm]/root: pkg-static install -f pkg pkg-static: Warning: Major OS version upgrade detected. Running "pkg bootstrap -f" recommended Updating pfSense-core repository catalogue... Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: pkg-static: https://repo01.netgate.com/pkg/pfSense_plus-v21_02_2_aarch64-core/meta.txz: Authentication error repository pfSense-core has no meta file, using default settings Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: pkg-static: https://repo01.netgate.com/pkg/pfSense_plus-v21_02_2_aarch64-core/packagesite.txz: Authentication error Unable to update repository pfSense-core Updating pfSense repository catalogue... Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: pkg-static: https://repo00.netgate.com/pkg/pfSense_plus-v21_02_2_aarch64-pfSense_plus-v21_02_2/meta.txz: Authentication error repository pfSense has no meta file, using default settings Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082884096:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/usr/local/poudriere/jails/pfSense_plus-v21_02_2_aarch64/usr/src/crypto/openssl/ssl/statem/statem_clnt.c:1915: pkg-static: https://repo00.netgate.com/pkg/pfSense_plus-v21_02_2_aarch64-pfSense_plus-v21_02_2/packagesite.txz: Authentication error Unable to update repository pfSense Error updating repositories! [2.4.5-RELEASE][root@George.sm.sm]/root: [2.4.5-RELEASE][root@George.sm.sm]/root: pkg bootstrap -f The package management tool is not yet installed on your system. Do you want to fetch and install it now? [y/N]: y Bootstrapping pkg from pkg+https://repo.netgate.com/pkg/pfSense_plus-v21_02_2_aarch64-pfSense_plus-v21_02_2, please wait... Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082037296:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/build/factory-crossbuild-245-aarch64/sources/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.netgate.com 1082037296:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/build/factory-crossbuild-245-aarch64/sources/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269: Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.netgate.com 1082037296:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/build/factory-crossbuild-245-aarch64/sources/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269: pkg: Error fetching https://repo.netgate.com/pkg/pfSense_plus-v21_02_2_aarch64-pfSense_plus-v21_02_2/Latest/pkg.txz: Authentication error A pre-built version of pkg could not be found for your system. Consider changing PACKAGESITE or installing it from ports: 'ports-mgmt/pkg'. [2.4.5-RELEASE][root@George.sm.sm]/root:I do have a backup of the config and am willing to do a 'fresh install' but not sure if this is the right thing to do yet or not, please help!
TIA,
Mike
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@maphilli14 Probably faster to get a fresh 2.5 image from Netgate Support and install that then restore your config than to try and debug this.
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@kom just open a case at go.netgate.com?
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@maphilli14 said in Stuck upgrade left pkg unusable on SG-1100:
go.netgate.com
That should work. Make sure you have your Netgate Device ID handy.
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@kom I do, thank you!!!
