Frontier FIOS and pfSense
Found some posts on this but nothing relating to my problem.
I just had Frontier installed and wanted to get rid of the router they provide. I have it working in bridge mode now so technically my pfSense is working fine, but if I can get rid of their router why not do it I figure.
So I connect directly to the ONT, get an IP and it works fine. Then, for some reason, my WAN IP goes to 192.168.254.254 out of the ONT.
I tried cloning the Frontier router MAC and the same thing happens. Works for 'some' period of time, then goes to the private address.
Anyone know why?
@jarhead You need to call Frontier tech support and tell them to enable the ethernet port on your ONT because you plan on using your own router. They are likely going to try and sell you a service to have one of their techs come and run a cable--just tell them the cable is already there and to simply enable the ethernet port. They should be able to have it flipped over for you within about 5 minutes.
@intrusiondetector It's already on the Ethernet port.
@jarhead understood, however FiOS usually sets-up their ONTs/Routers to use the coaxial connection for WAN instead of Ethernet. The Ethernet port on the ONT must be enabled by FiOS in order to be able to use it.
Did your FiOS router have a black cable TV wire plugged into the back of it?
@intrusiondetector It's using the 10G Ethernet port. Thought that would be obvious when I said I plugged the pfSense box into the ONT.
Not sure what you're getting at with the "black cable" question?
It's not using a coax cable if that's what you mean.
@jarhead what I was getting at is the default setup from fios when they install it is that they don’t use the Ethernet port; they use the coaxial cable.
But if the router they gave you was plugged into the Ethernet port then it’s a moot point—you got lucky that they didn’t use the coax connection.
My guess would be to call fios and tell them that you want to use your own router. Verizon (frontier) likes to make it difficult for users that want to use their own equipment.
I know because they pushed back when I told them to enable the Ethernet port on my ONT, but they eventually opened it up for me. Same when I wanted to use my own cable box—I bought my own CableCard along with it and FiOS told me they couldn’t activate it (more like wouldn’t)—I had to rent their CableCard for $5/month if I wanted to use my own cable box. But I digress.
Assuming the NIC in your pfsense box is good and you’ve verified the cable isn’t the issue then I’m thinking it could be one of two things:
Fios needs to do something on their end to allow your router onto their network, or...
If you’re running 2.5.x there are known issues that tend to bork WAN connections—been plaguing me for a while and I haven’t gotten around to downgrading, so I’d try the latest version of 2.4 if fios says you’re good to go on their end.