My CE on Protectli FW2 can’t access updates
I have a Protectli FW2 with pfSense CE installed on it at the location of a church retreat center, for which I volunteer. I go there once a month at most.
Checking on whether there is an update, I am seeing that there is something newer than the 2.5.0 that’s installed. Going to System→Update the page is stuck on “Retrieving.” What could be the cause of that?
It couldn’t be the network speed: 2 ms latency, 24 Mbit/s ↓, 24 Mbit/s ↑.
I had encountered this with this hardware before, when I tried to update 2.4.4 to 2.5.0. I ended up reinstalling the pfSense CE distro from scratch.
@dominikhoffmann Check that DNS is working and pfSense can resolve a domain via Diagnostics - DNS Lookup.
@kom: Yes, thank you! It was able to resolve www.c*n.com (🤮) just fine. It must be something else.
By the way, I am working with my ISP to give me a static IP, so I can use OpenVPN to administer the pfSense box.
At some point they had switched to giving their customers double-NATted IP addresses. That killed being able to reach the network from the outside, even with an open ssh port. It certainly made the OpenVPN server I have running on that box unreachable.
In other words, I cannot now test other aspects of the configuration, until I am on location again. Hopefully, I will get a static IP soon.
@dominikhoffmann If you have console access, you could try the upgrade from there via menu option 13 or running a shell and doing it from the command line:
@kom: I could try that, because I do have console access through ssh. However, I definitely still would very much like to understand, why the regular is not working, if it ends up working through the console.
@dominikhoffmann You might get more feedback if something goes wrong if you run via console.
Yup upgrading at the console will give you far more error output.
You can also try running
pkg -d update. That will show even more error output if there are issues reaching the update repo.