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    Cannot access LAN and Web UI

    General pfSense Questions
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    • J
      Janiboy last edited by

      Hello, need help . i have xg7100-1U , after power failure cant access it but its giving me an IP address. try to factory default and still wont access the web gui and cant ping the default IP. please help.
      pfconsole.JPG
      IP.JPG
      Ping.JPG

      KOM 1 Reply Last reply Reply Quote 0
      • KOM
        KOM @Janiboy last edited by

        @janiboy The power failure may have caused disk corruption that can't be fixed by a factory reset. Hopefully you have a config.xml backup. I would contact Netgate Support for a copy of the latest install image for you run it and reload it from scratch then restore your config. Even without a support contract they will help you out getting an install image.

        J 1 Reply Last reply Reply Quote 0
        • J
          Janiboy @KOM last edited by

          @kom Thanks,

          so i need to reinstall pfsense ?

          Gertjan 1 Reply Last reply Reply Quote 0
          • Gertjan
            Gertjan @Janiboy last edited by

            Noop.

            Do this first :

            How to Run a pfSense Software File System Check

            Actually, do this ones or twice a year and always just before a major update.

            No "help me" PM's please. Use the forum.

            J 1 Reply Last reply Reply Quote 0
            • J
              Janiboy @Gertjan last edited by

              @gertjan i try this link but still cant access the LAN. any idea why this happening?

              Gertjan KOM 2 Replies Last reply Reply Quote 0
              • Gertjan
                Gertjan @Janiboy last edited by Gertjan

                @janiboy said in Cannot access LAN and Web UI:

                any idea why this happening?

                You have to tell us first. So we can tell you.
                You've access to the console, so if there is any info available, it's a couple of key-presses away.

                The main events :

                cat /var/log/system.log
                

                The boot events :

                cat /var/log/dmesg.log
                

                Type :

                ls -alrt /var/log
                

                to see the latest log files at the bottom of the list. These could contain the info you're looking for.

                Or reboot the device from console, and have the console boot sequence logged as a file (no images, please please).
                And show the log.

                No "help me" PM's please. Use the forum.

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                • KOM
                  KOM @Janiboy last edited by

                  @janiboy The power outage? There are lots of reports over the years from people who ended up with disk corruption after a power loss. UFS file system isn't very resilient in that regard which is why ZFS is now an option.

                  johnpoz 1 Reply Last reply Reply Quote 0
                  • johnpoz
                    johnpoz LAYER 8 Global Moderator @KOM last edited by

                    abrupt power loss and UFS has always been bad mix.. You should be on a ups for sure to prevent such events.

                    ZFS is better at handling them from my understanding, but would still suggest ups. I recently changed to using zfs in the lastest release of pfsense. But I have personally not tested abruptly removing power ;) And have no plans of doing that either - better to make sure it doesn't happen then to test what happens when it does if you ask me ;)

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 23.01 | Lab VMs CE 2.6, 2.7

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