Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Please help- Netgate embedded firewall loosing internet connectivity

    Scheduled Pinned Locked Moved General pfSense Questions
    4 Posts 3 Posters 1.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • H
      hatboy
      last edited by

      I just installed my netgate today and am having issues. We have speakeasy SDSL and the internet connection is set up with a static IP. I set up traffic shaping, NAT rules and pointed my DNS servers to opendns. Every two hours I loose internet connectivity. I am desperate for help please help me find a resolution to this

      Speakeasy has no issues and to prove it, when the internet went down I unplugged my internet modem and plugged back in. No connection still. After power cycling my netgate everything worked

      1 Reply Last reply Reply Quote 0
      • W
        wallabybob
        last edited by

        What version of pfSense are you using?

        What NICs are in use for WAN and LAN interfaces?

        When the internet "goes down"

        • can you still ping the pfSense box?

        • Is there anything noted in the pfSense logs at around that time?

        • Can you ping the ADSL modem?

        1 Reply Last reply Reply Quote 0
        • H
          hatboy
          last edited by

          What version of pfSense are you using?

          It came preinstalled with 1.2.3-RC2
          built on Sat Jun 20 20:29:59 UTC 2009

          What NICs are in use for WAN and LAN interfaces?

          Instantly upon receiving my package, the port closest to the power input is used for LAN

          When the internet "goes down"

          * can you still ping the pfSense box?
              * Is there anything noted in the pfSense logs at around that time?
              * Can you ping the ADSL modem?

          The system logs do not shpw much info. I just see things there mainly about the startup logs. Maybe I am looking at the wrong logs?

          I did not try pinging anything while connection is down yet but this is what I did do. I am guessing that the internet is going down due to inactivity. I ran a ping test on my application server and had it ping the netgate IP throughout the entire night. My internet is still working. I think it is because of inactivity but I checked the settings for inactivity and they were all blank. Maybe I am looking at the wrong page? Maybe there is a bug?

          1 Reply Last reply Reply Quote 0
          • Cry HavokC
            Cry Havok
            last edited by

            What NICs are in use for WAN and LAN interfaces?

            Instantly upon receiving my package, the port closest to the power input is used for LAN

            The question isn't about their physical location - but the types of NIC.  At the very least you need to identify the driver or interface name (eg, fxp or fxp0).

            1 Reply Last reply Reply Quote 0
            • First post
              Last post
            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.