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    NIC upgrade resulting in issues

    Scheduled Pinned Locked Moved General pfSense Questions
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    • H Offline
      habitat
      last edited by habitat

      Hi all,

      Hoping you can help. I am a technical but non-IT professional trying to sort out my small office's firewall situation; I've spent 2 days dealing with issue after issue and hoping you bright bunch can help get me over the line.

      I have had a hardware firewall running pfSense for years. I decided to upgrade our fiber internet from 100Mbps to 200Mbps a few weeks ago which I confirmed was coming into the fiber router/CPE but not into our direct-line machines or over WiFi which still had 100Mbps. Very long sob story short I narrowed it down to the LAN-side NIC being an old non-gigabit onboard port. I bought a gigabit card and installed it in the PCIe which my then-version pfSense (v2.4.1 P3) did not pick up as an interface. I installed to 2.5.1 eventually which DID then see the interfaces.

      After assigning WAN & LAN to the respective ports/devices, I rebooted a bit early and fried the config.xml file. Fortunately I had a backup so I loaded that on a USB which it picked up and finally booted up again, but I lost all my IP addresses. I had taken an image of the previous IP addresses and went ahead through console to re-assign those IPs to the WAN & LAN. But in so doing I have lost the ability to connect to webGUI for some unknown reason, and seemingly to connection to the internet (I tried to ping www.google.com with no response).

      I manually set the internet network's IP address to what it was. The WAN was originally set up using DCHP/ipv4. This is not pulling through an IP address despite rebooting the CPE box several times in several different orders to try get it to pick it up.

      I am in beyond my level of skill or understanding of fpSense now and I am hoping the above invokes some suggestions as to what I can do to fix both my LAN & WAN connectivity issues so my team can FINALLY realise 200Mbps internet.

      Thanks

      KOMK 1 Reply Last reply Reply Quote 0
      • KOMK Offline
        KOM @habitat
        last edited by KOM

        @habitat It might be time to throw your config away for a moment and try getting it working with a factory defaults reset. How built up was your installation? Did you have lots of packages, rules etc?

        H 1 Reply Last reply Reply Quote 0
        • H Offline
          habitat @KOM
          last edited by

          @kom thanks for the quick reply. It wasn't super built up at all. No packages, and from what I understand minimal rules. Do you recommend I just revert to default settings in console?

          KOMK 1 Reply Last reply Reply Quote 0
          • KOMK Offline
            KOM @habitat
            last edited by

            @habitat That might get you up & running the fastest.

            1 Reply Last reply Reply Quote 0
            • H Offline
              habitat
              last edited by

              Reset the settings to default which didn't help. But I looked at the issue with a fresher brain this morning and wondered whether my WAN & LAN port assignments weren't backwards. I'm embarrassed to say that they were, although it's because when I installed 2.5.1 the older gigabit was renamed from re0 to re1, and the new port was named re0. Really stupid that I didn't test this before but wanted to share learning in case someone else tries to Google this issue and doesn't think of testing assignments.

              With the gigabit ethernet port now installed, I am STILL not getting 200mbps (still throttled to 100mbps) so am still hunting for a solution but will probably start a new thread to focus on that if I don't find what I need in search.

              Thanks again Kom.

              1 Reply Last reply Reply Quote 0
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