I have an SG-8860-1U and yesterday it just stopped working. After a reboot the system is operational but I am thinking if it's an internal drive that's failing I should prepare for disaster recovery (install an mSATA drive). I made all the possible backups and discovered that there is no installation download available on the official website. Would someone advise how and where could I obtain one? Thank you.
Send email to support.. They will help you out. No support contract needed for images for netgate hardware
I have a sg-4860 desktop model, and get new image every time new one comes out. To have on hand.