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    Netgate 1100 Reboot Loop

    Official Netgate® Hardware
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    • M
      michaelhorton
      last edited by

      Have an issue with this unit stuck in a reboot loop. When I connected via usb, received this error message and am kind of stuck. I'm hoping there is a way to repair this file system and not have to do reinstall, but am open to anything at this point.

      79df9ec7-7aa7-4abe-8d6a-c7c028bf46a2-image.png

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @michaelhorton
        last edited by

        Did you find the file system docs?

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        GertjanG 1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @SteveITS
          last edited by

          Or the "ufs_dirbad" ( == bad directory == fckd up file system because of sudden power loss ) official solution video :
          Youtube => Netgate => How to Run a pfSense Software File System Check

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            If it crashes that early you're almost certainly going to have to reinstall. Contact TAC at https://go.netgate.com and get a copy of the installer.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

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            • M
              michaelhorton
              last edited by

              Appreciate all the replies. I could never get it to boot into single user mode while it was giving me this error. Somehow, while depressing the reset button on power up, it finally allowed my to boot into that mode, and then I was able to run the /sbin/fsck -y / command, and that resolved my issue. Thank you.

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              • M
                mspeculatrix
                last edited by

                I'm having a similar problem on an SG-2100, also because of a power loss.

                I get no user menu. I can pause the constant rebooting at a Marvell>> prompt, but see no way to get a shell to run fsck from there.

                Otherwise, there's one other point where I can pause the reboot, but there's no prompt or way of entering anything.

                So am I looking at a total re-install?

                M 1 Reply Last reply Reply Quote 0
                • M
                  mspeculatrix @mspeculatrix
                  last edited by

                  So, quick update. It turned out that the user menu was appearing. But it was among a lot of garbled characters. And it wasn't pausing for a response. So I tried frantically pressing '2' when I got to that part of the reboot and finally got the prompt I needed to get a shell and run fsck (several times). That sorted the problem.

                  However, in the meantime I'd opened a ticket with Netgate. I got a response within minutes and soon had a link to download the firmware, which I did as a backup. I mention this just to say that I'm very impressed with Netgate's support.

                  1 Reply Last reply Reply Quote 2
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