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    Proscend 180-t vdsl2 SFP Support

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    • ETSAUE
      ETSAU
      last edited by

      We have uncovered what we believe to be a bug with the Netgate 2100 SFP port, where the link state is lost when the device reboots, and requires the module to be removed from the SFP port and then re-inserted.

      We have tested the Netgate 2100, 4100 and 6100 (Base models, but I don't expect there would be any material difference here for the MAX editions). The process we have gone through is:

      • Power on Device
      • Observe Media state in "Status -> Interfaces"
      • Insert SFP Module
      • Observe Media state in "Status -> Interfaces"
      • Reboot appliance
      • Observe Media state in "Status -> Interfaces"

      For the 4100 and 6100 appliances, the Media state is consistent across reboots, showing the expected media state. For the 2100, the media state is as expected after inital installation into the appliance, then reverts to "none" after reboots.

      The results are consistent between power loos / power restore, and graceful reboots.
      The Combo ports were used in all cases (i.e. not the dedicated WAN3/4 on the 6100).

      Confusingly, the 2100 continues to power the SFP module, and power to the SFP module is not interrupted during the graceful reboot cycle. Any troubelshooting steps have proven unhelpful on the 2100 to recover the link state - such as disable / enable the port, down/up the interface (ifconfig xxxx down && ifconfig xxxx up, etc). The only tangible change was physically remove and re-insert.

      Screen shot of no media state after a 2100 reboot: (which is also represented in the ifconfig output at console with "media: Ethernet autoselect (none)"

      bdc6c380-8d3f-42a1-bdd3-2d1fe1ac347c-image.png

      Screen Shot of expected state (observed on 4100 and 6100 consistently):

      e07271a7-6d01-42be-88c4-745ed6e99e54-image.png

      I'll be raising support request with Netgate to see if we can ascertain exactly what the difference here between the 2100 and the 41/6100 devices.

      I'll post back here when we have an update for those who are interested.

      R 1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @ETSAU
        last edited by

        @etsau What software version are you running?

        @etsau said in Proscend 180-t vdsl2 SFP Support:

        I'll be raising support request with Netgate to see if we can ascertain exactly what the difference here between the 2100 and the 41/6100 devices.

        They are completely different platforms. The ARM processor in the 2100 does not use the same hardware as the Atom processor in the 4100/6100 series devices.

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        ETSAUE 2 Replies Last reply Reply Quote 0
        • ETSAUE
          ETSAU @rcoleman-netgate
          last edited by

          @rcoleman-netgate Sorry for not including that!
          We (months ago) had 2.4.5x - with which nothing worked.

          We then upgraded to 22.01 - the device was detected and we were all good.

          The testing we've just completed last week and posted a few minutes ago; was tested on version 22.01 and version 22.05.

          1 Reply Last reply Reply Quote 0
          • ETSAUE
            ETSAU @rcoleman-netgate
            last edited by

            @rcoleman-netgate re Hardware - acknowledge the difference in processor - do you know anything about the combo ports? I was thinking something like that might be relevant.

            Does feel odd that's a problem if it's the CPU architecture, but this is well outside my wheelhouse.

            R 1 Reply Last reply Reply Quote 0
            • ETSAUE ETSAU referenced this topic on
            • R
              rcoleman-netgate Netgate @ETSAU
              last edited by

              @etsau They're not the same NICs, and thus not the same drivers.
              On the 4100/6100 they are Intel SoC NICs, on the 2100 they're Marvell.

              Ryan
              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
              Requesting firmware for your Netgate device? https://go.netgate.com
              Switching: Mikrotik, Netgear, Extreme
              Wireless: Aruba, Ubiquiti

              ETSAUE 1 Reply Last reply Reply Quote 0
              • ETSAUE
                ETSAU @rcoleman-netgate
                last edited by

                @rcoleman-netgate do you see this as being something that's fixable in some way? Not sure about other regions but we're seeing a good amount of interest (Australia), and it's really a very tidy solution for the 2100

                I'm willing to put a bit of effort in to see what we can do.

                R 1 Reply Last reply Reply Quote 0
                • R
                  rcoleman-netgate Netgate @ETSAU
                  last edited by

                  @etsau I'll leave this ticket for my colleague to see in the morning... he has better thoughts when it comes to the hardware and engineering side. If he has anything for me to test in the lab he'll reach out to me directly.

                  Not sure what we can do about reproducing your specific media converter, however. It might be a limitation of the hardware device itself.

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

                  ETSAUE 1 Reply Last reply Reply Quote 0
                  • ETSAUE
                    ETSAU @rcoleman-netgate
                    last edited by

                    @rcoleman-netgate Thank you very much for your assistance there. FWIW, we are a partner for Australia.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      What does ifconfig -m mvneta0 show in either state?

                      ETSAUE 1 Reply Last reply Reply Quote 0
                      • ETSAUE
                        ETSAU @stephenw10
                        last edited by

                        @stephenw10 the below are my notes from doing the testing on the 2100 a couple days ago - I didn't use the -m argument; but can re-run using the -m if needed:

                        OKAY - so; from boot (of a factory defaulted 2100)
PROSCEND modem was inserted from boot (and had line sync...)
enabled ssh; checked interface stats:
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

Followed by a re-seat: (no other changes):
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (1000baseSX <full-duplex>)
        status: active
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>


graceful restart:
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

Followed by a re-seat:
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (1000baseSX <full-duplex>)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

                        Is this sufficient or would you like me to get fresh results with the "-m"?

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          The -m flag asks ifconfig to show what media types it thinks are available which could be important here since the presence of the module would dictate that. If the NIC for some reason simply doesn't see the module or maybe sees it as the wrong type that could be a clue.

                          Steve

                          ETSAUE 1 Reply Last reply Reply Quote 0
                          • ETSAUE
                            ETSAU @stephenw10
                            last edited by

                            @stephenw10 Please find below the ifconfig logs requested. The initial set are after a restart with the SPF module installed. The second is with the unseating are reseating of the SPF module, pfSense remained on during the seating of the card.

                            After device startup

                            [22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>
[22.05-RELEASE][admin@pfSense.home.arpa]/root:

                            Un-seat and re-seating SFP module

                            [22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (1000baseSX <full-duplex>)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>
		
[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (1000baseSX <full-duplex>)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>
[22.05-RELEASE][admin@pfSense.home.arpa]/root:
                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, so more like it just doesn't see the device in the combo port.

                              If you connect an active cable to the RJ-45 port and disconnect it without removing the SFP module does that trigger the port switch and allow it to come up?

                              Steve

                              ETSAUE 1 Reply Last reply Reply Quote 0
                              • ETSAUE
                                ETSAU @stephenw10
                                last edited by

                                @stephenw10 We have run through the tests suggested on the RJ-45 port and included two additional tests which may assist you. Please see below the results:

                                After device startup

                                [22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

                                Plugged in active RJ-45 cable alongside SFP module in the combo port

                                [22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

                                Cable removed from RJ-45 in combo port

                                [22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

                                Cable plugged in, Cycle interface state, down then up.

                                [22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0 down

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a02<BROADCAST,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 tentative scopeid 0x1
        media: Ethernet autoselect (none)
        status: active
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a02<BROADCAST,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 tentative scopeid 0x1
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0 up

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

                                Cable out, cycle interface down then up.

                                [22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0 down

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a02<BROADCAST,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 tentative scopeid 0x1
        media: Ethernet autoselect (none)
        status: active
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a02<BROADCAST,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 tentative scopeid 0x1
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0 up

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

[22.05-RELEASE][admin@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
        media: Ethernet autoselect (none)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, so no observable change...

                                  You tried setting the interface to 1000baseSX <full-duplex> fixed?

                                  ETSAUE 1 Reply Last reply Reply Quote 0
                                  • ETSAUE
                                    ETSAU @stephenw10
                                    last edited by

                                    @stephenw10 yes indeed - we've tried a few of the of static media states (we originally thought the interface HAD to be set to 1000base SX) - but since disproved that.

                                    When we have the link set statically, the ifconfig output shows:

                                    mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        description: WAN
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        media: Ethernet 1000baseSX <full-duplex> (none)
        status: active
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

                                    Quite the conundrum.
                                    If it's interesting, we did have to be on firmware 21.01 or later before the sfp port would work at all.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hmm, there may not be much we can do here. The combo port in the 2100 is hardcoded to be only 1000baseSX in the SFP. It doesn't detect the media there.
                                      The correct fix here would probably be at the driver level or even in the hardware description but to so that would require significant developer resources for a device relatively few users will ever see. That's unlikely to happen unfortunately. An alternative might be a startup script that power cycled the module. I'm looking to see if that's possible.

                                      If one of our developers in Australia hits this they might suddenly be motivated. 😉

                                      Steve

                                      ETSAUE 1 Reply Last reply Reply Quote 0
                                      • ETSAUE
                                        ETSAU @stephenw10
                                        last edited by

                                        Thanks @stephenw10 ,

                                        Do you have any insights on why the device is fine in all the other models, and only the 2100 has issues? I don't have anyone with skills to edit drivers or firmware for either of the devices; but it just seems a shame that the modem works fine if inserted after boot; but the 2100 can't detect it if present at boot.

                                        I appreciate there would be a reasonable workaround to power cycle the port - do you know of any way I can do that? (obviously a down / up on the interface has no effect).

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by stephenw10

                                          The 2100 WAN port is a unique combination or hardware. It's the mvneta NIC from the SoC but with a combo PHY to give us the SFP port. In order to make that work the SFP port is hard wired to be 1000base-SX and that limits it's flexibility.
                                          I'm not aware of any way to power cycle it unfortunately but let me see if I can find anything...

                                          Do you see any errors shown from sysctl dev.mvneta.0 when it's not detected?

                                          Steve

                                          ETSAUE 1 Reply Last reply Reply Quote 0
                                          • ETSAUE
                                            ETSAU @stephenw10
                                            last edited by

                                            @stephenw10, thank you for taking another look at this error condition. We have run the requested command on the device in both the initial startup condition, and after manually reseating the SFP module.

                                            Initial boot diagnostics:

                                            [22.05-RELEASE][root@pfSense.home.arpa]/root: ifconfig -m mvneta0               mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        media: Ethernet autoselect (none)
        status: no carrier
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>

                                            [22.05-RELEASE][root@pfSense.home.arpa]/root: sysctl dev.mvneta.0               
dev.mvneta.0.lpi: 0
dev.mvneta.0.flow_control: 0
dev.mvneta.0.mib.reset: 0
dev.mvneta.0.mib.watchdog: 0
dev.mvneta.0.mib.overrun: 0
dev.mvneta.0.mib.rx_discard: 0
dev.mvneta.0.mib.mac_late_collision: 0
dev.mvneta.0.mib.mac_collision: 0
dev.mvneta.0.mib.mac_crc_err: 0
dev.mvneta.0.mib.mac_rx_err: 0
dev.mvneta.0.mib.pkt_jabber: 0
dev.mvneta.0.mib.pkt_oversize: 0
dev.mvneta.0.mib.pkt_fragment: 0
dev.mvneta.0.mib.pkt_undersize: 0
dev.mvneta.0.mib.fc_rx_bad: 0
dev.mvneta.0.mib.fc_rx_good: 0
dev.mvneta.0.mib.fc_tx: 0
dev.mvneta.0.mib.tx_mac_ctl_err: 0
dev.mvneta.0.mib.tx_bcast_frame: 0
dev.mvneta.0.mib.tx_mcast_frame: 0
dev.mvneta.0.mib.tx_exces_collision: 0
dev.mvneta.0.mib.tx_good_frame: 0
dev.mvneta.0.mib.tx_good_oct: 0
dev.mvneta.0.mib.rx_fame_1024_max: 0
dev.mvneta.0.mib.rx_frame_512_1023: 0
dev.mvneta.0.mib.rx_frame_256_511: 0
dev.mvneta.0.mib.rx_frame_128_255: 0
dev.mvneta.0.mib.rx_frame_65_127: 0
dev.mvneta.0.mib.rx_frame_1_64: 0
dev.mvneta.0.mib.rx_mcast_frame: 0
dev.mvneta.0.mib.rx_bcast_frame: 0
dev.mvneta.0.mib.rx_bad_frame: 0
dev.mvneta.0.mib.rx_good_frame: 0
dev.mvneta.0.mib.tx_mac_err: 0
dev.mvneta.0.mib.rx_bad_oct: 0
dev.mvneta.0.mib.rx_good_oct: 0
dev.mvneta.0.rx.queue0.threshold_timer_us: 100
dev.mvneta.0.%parent: simplebus1
dev.mvneta.0.%pnpinfo: name=ethernet@30000 compat=marvell,armada-3700-neta
dev.mvneta.0.%location:
dev.mvneta.0.%driver: mvneta
dev.mvneta.0.%desc: NETA controller

                                            After manually reseating the SFP module:

                                            [22.05-RELEASE][root@pfSense.home.arpa]/root: ifconfig -m mvneta0
mvneta0: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
        capabilities=804bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LRO,LINKSTATE>
        ether 00:e0:ed:bc:2e:eb
        inet6 fe80::2e0:edff:febc:2eeb%mvneta0 prefixlen 64 scopeid 0x1
        media: Ethernet autoselect (1000baseSX <full-duplex>)
        status: active
        supported media:
                media autoselect
                media 1000baseSX mediaopt full-duplex
                media 1000baseSX
                media 1000baseT mediaopt full-duplex,master
                media 1000baseT mediaopt full-duplex
                media 1000baseT mediaopt master
                media 1000baseT
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
                media none
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

                                            [22.05-RELEASE][root@pfSense.home.arpa]/root: sysctl dev.mvneta.0
dev.mvneta.0.lpi: 0
dev.mvneta.0.flow_control: 0
dev.mvneta.0.mib.reset: 0
dev.mvneta.0.mib.watchdog: 0
dev.mvneta.0.mib.overrun: 0
dev.mvneta.0.mib.rx_discard: 0
dev.mvneta.0.mib.mac_late_collision: 0
dev.mvneta.0.mib.mac_collision: 0
dev.mvneta.0.mib.mac_crc_err: 0
dev.mvneta.0.mib.mac_rx_err: 0
dev.mvneta.0.mib.pkt_jabber: 0
dev.mvneta.0.mib.pkt_oversize: 0
dev.mvneta.0.mib.pkt_fragment: 0
dev.mvneta.0.mib.pkt_undersize: 0
dev.mvneta.0.mib.fc_rx_bad: 0
dev.mvneta.0.mib.fc_rx_good: 0
dev.mvneta.0.mib.fc_tx: 0
dev.mvneta.0.mib.tx_mac_ctl_err: 0
dev.mvneta.0.mib.tx_bcast_frame: 99
dev.mvneta.0.mib.tx_mcast_frame: 19
dev.mvneta.0.mib.tx_exces_collision: 0
dev.mvneta.0.mib.tx_good_frame: 118
dev.mvneta.0.mib.tx_good_oct: 36560
dev.mvneta.0.mib.rx_fame_1024_max: 0
dev.mvneta.0.mib.rx_frame_512_1023: 0
dev.mvneta.0.mib.rx_frame_256_511: 99
dev.mvneta.0.mib.rx_frame_128_255: 14
dev.mvneta.0.mib.rx_frame_65_127: 5
dev.mvneta.0.mib.rx_frame_1_64: 0
dev.mvneta.0.mib.rx_mcast_frame: 0
dev.mvneta.0.mib.rx_bcast_frame: 0
dev.mvneta.0.mib.rx_bad_frame: 0
dev.mvneta.0.mib.rx_good_frame: 0
dev.mvneta.0.mib.tx_mac_err: 0
dev.mvneta.0.mib.rx_bad_oct: 0
dev.mvneta.0.mib.rx_good_oct: 0
dev.mvneta.0.rx.queue0.threshold_timer_us: 100
dev.mvneta.0.%parent: simplebus1
dev.mvneta.0.%pnpinfo: name=ethernet@30000 compat=marvell,armada-3700-neta
dev.mvneta.0.%location:
dev.mvneta.0.%driver: mvneta
dev.mvneta.0.%desc: NETA controller
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