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    Locked out - No page assigned to this user

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      Brad303
      last edited by

      Hey guys,

      I'm not sure what happened, but I'm locked out of pfSense. Previous admins had disabled the admin account, and created a new account with admin privs. I logged in as that user and added my ed25519 public key, and as soon as I saved the changed, I was presented with a red page that shows:

      No page assigned to this user! Click here to logout.

      AFAIK, there's no LDAP logins enabled, which has come up in all the other posts I've seen from users getting this error page.

      I think I noticed right as I was clicking the save button that there was nothing in the "Member of" list, although I didn't change anything there when I added my key.

      How can I get back into my firewall?

      Thanks.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Usually by resetting the admin/root password at the console:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/locked-out.html

        Steve

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        • B
          Brad303 @stephenw10
          last edited by

          @stephenw10 Yep, had to reset the admin from the console. I was hoping for a remote solution, but hey, it's always fun to go to the datacenter, right?

          The weird thing about this problem is that an unrelated/unaltered user was showing the same error after we fixed admin.

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