Problem with the laptop and pfSense 2.5.2
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HI, I having problem with the conection to internet, but only with de Laptops, Desktop or externa wifi card, with smartphones, tablet, tv or another device like these work normaly on Internet.
The DHCP, Cautive Portal, DNS work perfect on both, but just the smartphone conecto to internet
I hope someone could help me. I apreciate so much. -
There is no difference between a laptop and desktop from pfSense's point of view.
I think we'll need more details here.
How are the laptops failing? How are you testing?
Steve
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@stephenw10 said in Problem with the laptop and pfSense 2.5.2:
There is no difference between a laptop and desktop from pfSense's point of view.
I think we'll need more details here.
How are the laptops failing? How are you testing?
SteveHi Steve
On both (smartphone and laptops) show Cautive portal web, takes ip from DHCP, after to autetificate only the smarphones go to internet ando the laptops and desktop pc does not, in some cases (on laptop) I write the DNS manualy and work for one day, after that did´t it.
I thintink was the DNS, but why work well with the smartphone, tablet and tv?
I dont Understand. -
Ok, so on laptops and desktops:
Clients get an IP address via DHCP?
When they try to open a website they are redirceted to the Captive Portal?
They can login successfully?
After they login they still can't connect to a site?Can they ping out? By IP address? By fqdn?
Steve
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@stephenw10
*yea, client has ip address from DHCP
*yea (laptos-Desktop) show the Captive portal page after to conect the Wifi SSID and takes ip from DHCP
*the login is normaly, actualy I see the user on the Captive portal Status
*After pass the Captive portal, the status of Wifi is "conect" but can not see any web page like youtube, google, email, etc.
*the ping out does not responde.
Thanks from Mexico.
Emmanuel -
@emmanuel-0
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@emmanuel-0 said in Problem with the laptop and pfSense 2.5.2:
*the ping out does not responde.
Ping to 8.8.8.8?
Ping to google.com?
Ping to a local private IP?
At that point there's no significant difference between traffic from phones/tablets/TVs and from laptops. DNS is what I'd be checking. Some of those mobile devices may be using a hardcoded DNS server if nothing local is available and a laptop won't do that.
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@stephenw10
okok
ping from the desktop the
www.google.com do not response
8.8.8.8 response (I put dns on general Setup)
8.8.4.4 reponse
1.1.1.1 response
I have to make a Rule from DNS or put on the DHCP?
because before I configure the DNS on the DHCP service and the smartphone does not show the Cautive Portal page. -
Captive portal clients need DNS before they authenticate because they have to resolve an IP address and try to connect out to be redirected to the login page.
The captive portal allows access the the pfSense interface address for that because that's the default DNS IP handed out by DHCP. If you set a different DNS server in DHCP you will need to allow access to that in the captive portal.That must be working though because you're being redirected and are able to login.
Does it resolve google.com when you try to ping?
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@stephenw10
neither: response or resolve www.google.com -
@emmanuel-0
Is working well right now, I used use DNS Resolver then I change for DNS forwarder and made some changes at DHCP, is working now but is on trail.
If continue to working well I write you, Thank for the help
