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    WAN (PPPoE) down and not reconnecting

    General pfSense Questions
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    • T
      techvic
      last edited by

      yesterday my WAN-if went down and didn't come back up by itself. I did not have time for deeper investigation so I restarted the whole pfsense every time it happend. After the reboot WAN was available again.

      Here's what's in the log for the moment it happened (entries like that continue until the reboot):

      Sep 3 20:01:05 	ppp 	14796 	[wan_link0] LCP: no reply to 1 echo request(s)
Sep 3 20:01:13 	php-fpm 	350 	/rc.newipsecdns: IPSEC: One or more IPsec tunnel endpoints has changed its IP. Refreshing.
Sep 3 20:01:13 	check_reload_status 	388 	Reloading filter
Sep 3 20:01:15 	ppp 	14796 	[wan_link0] LCP: no reply to 2 echo request(s)
Sep 3 20:01:25 	ppp 	14796 	[wan_link0] LCP: no reply to 3 echo request(s)
Sep 3 20:01:35 	ppp 	14796 	[wan_link0] LCP: no reply to 4 echo request(s)
Sep 3 20:01:42 	check_reload_status 	388 	Restarting ipsec tunnels
Sep 3 20:01:45 	ppp 	14796 	[wan_link0] LCP: no reply to 5 echo request(s)
Sep 3 20:01:45 	ppp 	14796 	[wan_link0] LCP: peer not responding to echo requests
Sep 3 20:01:45 	ppp 	14796 	[wan_link0] LCP: state change Opened --> Stopping
Sep 3 20:01:45 	ppp 	14796 	[wan_link0] Link: Leave bundle "wan"
Sep 3 20:01:45 	ppp 	14796 	[wan] Bundle: Status update: up 0 links, total bandwidth 9600 bps
Sep 3 20:01:45 	ppp 	14796 	[wan] IPCP: Close event
Sep 3 20:01:45 	ppp 	14796 	[wan] IPCP: state change Opened --> Closing
Sep 3 20:01:45 	ppp 	14796 	[wan] IPCP: SendTerminateReq #4
Sep 3 20:01:45 	ppp 	14796 	[wan] IPCP: LayerDown
Sep 3 20:01:46 	check_reload_status 	388 	Rewriting resolv.conf
Sep 3 20:01:46 	ppp 	14796 	[wan] IPV6CP: Close event
Sep 3 20:01:46 	ppp 	14796 	[wan] IPV6CP: state change Opened --> Closing
Sep 3 20:01:46 	ppp 	14796 	[wan] IPV6CP: SendTerminateReq #2
Sep 3 20:01:46 	ppp 	14796 	[wan] IPV6CP: LayerDown
Sep 3 20:01:50 	check_reload_status 	388 	Rewriting resolv.conf
Sep 3 20:01:50 	ppp 	14796 	[wan] IFACE: Down event
Sep 3 20:01:50 	ppp 	14796 	[wan] IFACE: Rename interface pppoe1 to pppoe1
Sep 3 20:01:50 	ppp 	14796 	[wan] IPCP: Down event
Sep 3 20:01:50 	ppp 	14796 	[wan] IPCP: LayerFinish
Sep 3 20:01:50 	ppp 	14796 	[wan] IPCP: state change Closing --> Initial
Sep 3 20:01:50 	ppp 	14796 	[wan] IPV6CP: Down event
Sep 3 20:01:50 	ppp 	14796 	[wan] IPV6CP: LayerFinish
Sep 3 20:01:50 	ppp 	14796 	[wan] Bundle: No NCPs left. Closing links...
Sep 3 20:01:50 	ppp 	14796 	[wan] IPV6CP: state change Closing --> Initial
Sep 3 20:01:50 	ppp 	14796 	[wan_link0] LCP: SendTerminateReq #2
Sep 3 20:01:50 	ppp 	14796 	[wan_link0] LCP: LayerDown
Sep 3 20:01:56 	ppp 	14796 	[wan_link0] LCP: SendTerminateReq #3
Sep 3 20:01:58 	ppp 	14796 	[wan_link0] LCP: state change Stopping --> Stopped
Sep 3 20:01:58 	ppp 	14796 	[wan_link0] LCP: LayerFinish
Sep 3 20:01:58 	ppp 	14796 	[wan_link0] PPPoE: connection closed
Sep 3 20:01:58 	ppp 	14796 	[wan_link0] Link: DOWN event
Sep 3 20:01:58 	ppp 	14796 	[wan_link0] LCP: Down event
Sep 3 20:01:58 	ppp 	14796 	[wan_link0] LCP: state change Stopped --> Starting
Sep 3 20:01:58 	ppp 	14796 	[wan_link0] LCP: LayerStart
Sep 3 20:01:58 	ppp 	14796 	[wan_link0] Link: reconnection attempt 1 in 1 seconds
Sep 3 20:01:59 	ppp 	14796 	[wan_link0] Link: reconnection attempt 1
Sep 3 20:01:59 	ppp 	14796 	[wan_link0] PPPoE: Connecting to ''
Sep 3 20:02:01 	php-fpm 	350 	/rc.newipsecdns: WARNING: Setting i_dont_care_about_security_and_use_aggressive_mode_psk option because a phase 1 is configured using aggressive mode with pre-shared keys. This is not a secure configuration.
Sep 3 20:02:02 	php-fpm 	350 	/rc.newipsecdns: Warning: Missing CRL data for OVPN_CRL
Sep 3 20:02:08 	ppp 	14796 	[wan_link0] PPPoE connection timeout after 9 seconds
Sep 3 20:02:08 	ppp 	14796 	[wan_link0] Link: DOWN event
Sep 3 20:02:08 	ppp 	14796 	[wan_link0] LCP: Down event
Sep 3 20:02:08 	ppp 	14796 	[wan_link0] Link: reconnection attempt 2 in 2 seconds
Sep 3 20:02:10 	ppp 	14796 	[wan_link0] Link: reconnection attempt 2
Sep 3 20:02:10 	ppp 	14796 	[wan_link0] PPPoE: Connecting to ''
Sep 3 20:02:17 	php-fpm 	99598 	/rc.newipsecdns: IPSEC: One or more IPsec tunnel endpoints has changed its IP. Refreshing.
Sep 3 20:02:17 	check_reload_status 	388 	Reloading filter
Sep 3 20:02:18 	php-fpm 	99598 	/rc.newipsecdns: IPsec ERROR: Could not find phase 1 source for connection VPN zu Hani. Omitting from configuration file.
Sep 3 20:02:18 	php-fpm 	99598 	/rc.newipsecdns: WARNING: Setting i_dont_care_about_security_and_use_aggressive_mode_psk option because a phase 1 is configured using aggressive mode with pre-shared keys. This is not a secure configuration.
Sep 3 20:02:18 	php-fpm 	99598 	/rc.newipsecdns: Warning: Missing CRL data for OVPN_CRL
Sep 3 20:02:19 	ppp 	14796 	[wan_link0] PPPoE connection timeout after 9 seconds
Sep 3 20:02:19 	ppp 	14796 	[wan_link0] Link: DOWN event
Sep 3 20:02:19 	ppp 	14796 	[wan_link0] LCP: Down event
Sep 3 20:02:19 	ppp 	14796 	[wan_link0] Link: reconnection attempt 3 in 4 seconds
Sep 3 20:02:23 	ppp 	14796 	[wan_link0] Link: reconnection attempt 3
Sep 3 20:02:23 	ppp 	14796 	[wan_link0] PPPoE: Connecting to ''
Sep 3 20:02:32 	ppp 	14796 	[wan_link0] PPPoE connection timeout after 9 seconds
Sep 3 20:02:32 	ppp 	14796 	[wan_link0] Link: DOWN event
Sep 3 20:02:32 	ppp 	14796 	[wan_link0] LCP: Down event
Sep 3 20:02:32 	ppp 	14796 	[wan_link0] Link: reconnection attempt 4 in 4 seconds
Sep 3 20:02:36 	ppp 	14796 	[wan_link0] Link: reconnection attempt 4
Sep 3 20:02:36 	ppp 	14796 	[wan_link0] PPPoE: Connecting to ''
Sep 3 20:02:45 	ppp 	14796 	[wan_link0] PPPoE connection timeout after 9 seconds
Sep 3 20:02:45 	ppp 	14796 	[wan_link0] Link: DOWN event
Sep 3 20:02:45 	ppp 	14796 	[wan_link0] LCP: Down event
Sep 3 20:02:45 	ppp 	14796 	[wan_link0] Link: reconnection attempt 5 in 2 seconds
Sep 3 20:02:47 	ppp 	14796 	[wan_link0] Link: reconnection attempt 5
Sep 3 20:02:47 	ppp 	14796 	[wan_link0] PPPoE: Connecting to ''
Sep 3 20:02:56 	ppp 	14796 	[wan_link0] PPPoE connection timeout after 9 seconds
Sep 3 20:02:56 	ppp 	14796 	[wan_link0] Link: DOWN event
Sep 3 20:02:56 	ppp 	14796 	[wan_link0] LCP: Down event
Sep 3 20:02:56 	ppp 	14796 	[wan_link0] Link: reconnection attempt 6 in 2 seconds
Sep 3 20:02:58 	ppp 	14796 	[wan_link0] Link: reconnection attempt 6
Sep 3 20:02:58 	ppp 	14796 	[wan_link0] PPPoE: Connecting to ''

      I want to find the source of that problem (maybe it's ISP related, however my pfsense must not stuck in that condition without coming back online by itself)

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It's still trying to connect.

        Rebooting would remake the link to the modem. If you disconnect and reconnect the link between the pfSense WAN and modem does that also allow it to come up?

        Steve

        T 1 Reply Last reply Reply Quote 0
        • T
          techvic @stephenw10
          last edited by

          @stephenw10 no, re-connecting the cable does not bring connectivity back

          1 Reply Last reply Reply Quote 0
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