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    Issue with connecting SG-2100 with USB console

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • K
      kanaan12
      last edited by

      I am new here and i an looking for help. I just setup my sg-2100 following the instruction manual. However, after the update I cannot login to the webgui as I believe the DHCP is not properly configured. I cannot get an ip address on my computer so I need to reset the device to its factory stage.

      When I connect using the USB console, the terminal is blank and then showed
      Marvell >>

      I tried everything that was written in the manual for troubleshooting.

      My device is flashing all the time on the circle.

      Appreciate any help.

      Thanks

      R 1 Reply Last reply Reply Quote 0
      • R
        rune-san @kanaan12
        last edited by

        @kanaan12 It sounds like your device cannot boot anymore, so you'll need to get the Reinstallation image from Netgate support and re-flash your 2100 with a USB drive.

        K 1 Reply Last reply Reply Quote 0
        • K
          kanaan12 @rune-san
          last edited by

          @rune-san thank you for your response. I will try just that.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Were you able to resolve this?

            K 1 Reply Last reply Reply Quote 0
            • K
              kanaan12 @stephenw10
              last edited by

              @stephenw10 forgot to report back but yes my problem has been solved.

              Many thanks.

              1 Reply Last reply Reply Quote 1
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