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    pfSense and Linksys Velop config - not working properly

    General pfSense Questions
    linksys velop
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    • R
      rheritier
      last edited by

      Hello,

      I've been trying to replace my IPS router with a Netgate 2100. I did it with someone (IT) helping since I'm a beginner.
      When he changed the Linksys velop system (mesh system) to Bridge mode, it worked for a few hours then started not working properly.

      We've been trying to solve this issue for about a month and the system still doesn't work properly.

      Currently, the netgate is connected to the IPS cable and the mesh system (in bridge mode) to the netgate.

      The issue is that some devices (iphone, computer) can't load some website or app from time to time. It's totally random. Sometime it works and sometime no. I feel that if I turn of wifi and back on, it work again.

      My IT guy don't have much more ideas of where could the issue come from and I Netgate guys did some limited recommendation (I don't have package with them).

      Any ideas? Let me know if you need more info, happy to share anything.

      Thanks!!

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      • F
        fizzparentlanguid Banned @rheritier
        last edited by

        This post is deleted!
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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Do you see anything blocked in the firewall logs when this happens?

          Are you running any packages?

          How exactly does it fail? What error is shown on the client?

          Steve

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          • R
            rheritier @stephenw10
            last edited by

            @stephenw10 Hi Stephen,

            Apology in advance for my response... I'm a newbie in computer :(
            I'm not sure if it's the correct way but if I go to "Status/System" and then click on "Firewall", I see a lot of log entries (see attached a few ones).

            By fail, I mean the connection seems unstable, especially when lightsquid is enabled.
            For example, when I'm on a device and lightsquid is enabled, if I try to connect to an app (let's say netflix for instance), it'll show me an error message "no internet connection". I restart the app, same result. If I disable lightsquid and try again, it works...
            I just realized that 2 days ago so am running test with lightsquid disabled and it seems that wifi works much better.

            On the errors, I'm sorry but I have no idea how to see them (where should I look for these errors?).

            Apology again for being so "dumb" with this.

            IMG_0800.PNG

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yes, the correct place to look. Those blocks are all on WAN though which is expected. Unsolicited incoming traffic from the public Internet should be blocked.

              I think you mean Squid here. The Lightsquid package is only the report generating tool for Squid.
              So it looks like a Squid problem. How is Squid configured? Full https intercept? Transparent mode?

              Do you actually need Squid? If not it's probably causing more problems than it will solve, I would disable it.

              Steve

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              • R
                rheritier
                last edited by

                Thanks, good to know about the traffic.

                Yes, I definitively meant squid. I actually installed pfsense to use this package so it’d be a pain if I have no way to enable it.

                Yes, the transparent hytp proxy is enabled and HTTPS Interception is enabled with “splice all” option in “SSL/MITM Mode” to avoid installing certificates on each device.

                I can donscreenshots of everything if it helps.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  The most common issue with Squid traffic not passing is some sort of DNS mismatch:
                  https://docs.netgate.com/pfsense/en/latest/troubleshooting/squid.html#sites-not-loading-with-splice-error-409-in-access-log

                  You should check the Squid real-time logs for that error.

                  Steve

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                  • R
                    rheritier @stephenw10
                    last edited by

                    @stephenw10 Thanks Steve!
                    I've reviewed on the Real Time log and didn't see this error when I had an issue for example with Netflix, which I launch from device 192.168.1.70...
                    Here are 2 screenshots showing what happened if you see anything weird.

                    Also, as said before I'm a beginner and in the link you shared, they recommend to clear the cache and reinstall everything. I'd like to try but don't even know how to "use" the command lines...not sure if this is under Diagnostic/Command Prompt/Execute Shell command?
                    If so, do I enter line by line? Or all the lines in the green window at once?

                    Thanks a lot for your help, really appreciate it!

                    Screenshot1.JPG Screenshot2.JPG

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      All of those lines showing NONE/409 are that issue.

                      make sure both Sqiud and clients are using the same DNS. And preferably that should be Unbound in pfSense so the results are cached and both get the same thing.

                      Steve

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                      • R
                        rheritier @stephenw10
                        last edited by

                        @stephenw10
                        OMG...I really feel you'll hate me and think I'm so dumb...Just want to let you know that I have no background in computer and started to use pfsense about 1 month ago but I learn a lot, especially with each of your comments, so thanks!

                        I've looked for DNS in both Squid and General Configuration...I think -but am not sure- that they are the same since there is nothing filled in Squid/Use Alternate DNS Servers for the Proxy Server... Below screenshot.

                        Regarding "make sure client DNS is same as Squid" comment. Is the "Client" the device?
                        If so, my device Wifi says "Configure DNS - Automatic".

                        So so sorry for being that bad :(

                        Sceensht 3.JPG Sceensht 4.JPG

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Mmm, do you have the DNS Resolver in forwarding mode? Check: Services > DNS Resolver.

                          By default it's in resolving mode so it resolves directly and ignores whatever you have set there in general setup.
                          If it's in forwarding mode it will use the servers configured there (Google's DNS) except you have
                          'DNS Server Override' enabled so you would be using whatever your ISP is passing you.

                          I would try setting 127.0.0.1 in the Squid DNS settings to be sure it is using Unbound (the Resolver) and not Google.

                          Steve

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                          • R
                            rheritier @stephenw10
                            last edited by

                            So no, the forwarding mode isn't enabled.
                            Should I enable it?
                            Should I disable the "DNS Server Override" in the General Setup?
                            And/or
                            Add 127.0.0.1 in the Squid "Use Alternate DNS Servers for the Proxy Server"?

                            I feel I'm close here thanks to you!

                            Screenshot5.JPG

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              No resolving mode should work fine.

                              I would expect it to work with those settings but I would try setting the DNS in Squid to 127.0.0.1 to force it to also use Unbound.

                              Steve

                              R 2 Replies Last reply Reply Quote 0
                              • R
                                rheritier @stephenw10
                                last edited by

                                @stephenw10 Great, I'll put 127.0.0.1 in the Squid "Use Alternate DNS Servers for the Proxy Server" and run some test to see if this solves my issue.

                                Thanks again Steve for your time, I really appreciated it!

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                                • R
                                  rheritier @stephenw10
                                  last edited by

                                  @stephenw10
                                  Hi Steve,

                                  So unfortunately it didn’t change anything.
                                  When Squid server is enabled, I still have connectivity issues. Have to turn off wifi, use data, turn on wifi and I can access the website or app.

                                  As said before, it is irregular and happen from time to time.

                                  Any other idea?

                                  Thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, well if you're seeing those 409 errors it's because of a DNS resolution mismatch so you need to ensure both Squid the clients are resolving to the same IPs.

                                    However I would argue you don't need Squid at all and should just disable it.

                                    Steve

                                    R 1 Reply Last reply Reply Quote 0
                                    • R
                                      rheritier @stephenw10
                                      last edited by

                                      @stephenw10
                                      Hey!
                                      So I don’t have error 409 or at least don’t see it often but have this error:
                                      NONE/000 error:transaction-end-before-headers

                                      Magbe it helps?

                                      My issue is that squid is the main reason I use pfsense!

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Mmm, well that's something else. I'm not aware of anything in particular that might cause that.
                                        Check the Squid logs.

                                        What are you using Squid for?

                                        Steve

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