ERROR: Impossible to mount filesystem, use interactive shell to attempt to recover it.

[rdatla]

Hello Team, I tried to update from 2.5.0 to 2.5.1. Once the process is done, the router rebooted. From then it is not booting, and giving error msg "ERROR: Impossible to mount filesystem, use interactive shell to attempt to recover it".

Please let me know how can I resolve it?

Thanks,
Ram.

[rdatla]

@rdatla My device is Netgate SG-3100.

[bmeeks]

Here is a link to the general pfSense documentation on file system corruption and how to repair it: https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-check.html.

You will have to connect to the console serial port in order to see and access the boot system.

Should you wish to reinstall the system, here is the documentation for the SG-3100: https://docs.netgate.com/pfsense/en/latest/solutions/sg-3100/reinstall-pfsense.html.

[rdatla]

@bmeeks Thanks for the reply.

I tried fsck -fy /, but not worked.

Coming to recovery, can we do the installation with the community edition first and then using the earlier backup files like config.xml, shall we change the configuration?

Thanks,
Ram.

[bmeeks]

@rdatla said in ERROR: Impossible to mount filesystem, use interactive shell to attempt to recover it.:

@bmeeks Thanks for the reply.

I tried fsck -fy /, but not worked.

Coming to recovery, can we do the installation with the community edition first and then using the earlier backup files like config.xml, shall we change the configuration?

Thanks,
Ram.

No. The SG-3100 uses a 32-bit ARM processor (not Intel). There is no pfSense CE (Community Edition) available for ARM hardware. You will need to contact Netgate and request an image for your appliance. You just need to supply them the serial number or Netgate ID when opening the request. The instructions are in the link I provided earlier. There is no fee required and you don't need paid support to get an install image for your appliance.