ACB 500 Error

matsan

Just double-checking if anyone else got this error from the Automatic Config Backup service on November 29 at 21:00 UTC. Got this on my two SG-3100s running 21.05.2 in completely different networks and at the time doing scheduled updates of pfBlockerNG.

An error occurred while uploading your Netgate pfSense Plus configuration to https://acb.netgate.com/save (<html>
<head><title>500 Internal Server Error</title></head>
<body>
<center><h1>500 Internal Server Error</h1></center>
<hr><center>nginx/1.16.0</center>
</body>
</html>
) @ 2021-11-29 22:00:04

All is working now.

stephenw10

It was probably a load spike. Newer versions of ACB added a random time element to spread the load for periodic backups.
If you are using backups on config change you probably have something else updating at that time. Probably pfBlocker. You can change the update time there to some random number of minutes to prevent that.

Steve

matsan

@stephenw10
Good tip, thanks!