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    Upgraded to 2.5.0 CE, but want Plus?

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • D
      DJenner8
      last edited by

      I accidentally upgraded my SG-2440 in the pfSense GUI to 2.5.0 CE instead of Plus. I want to upgrade to Plus, but now there is no option to do that.

      I need to obtain an image and instructions on how to install Plus on my Netgate SG-2440. Where?

      Thanks, Dave

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @DJenner8
        last edited by johnpoz

        @djenner8 said in Upgraded to 2.5.0 CE, but want Plus?:

        I accidentally upgraded my SG-2440 in the pfSense GUI to 2.5.0 CE instead of Plus

        huh?

        How would you have even done that? Was it CE before?

        Contact support with the info about your appliance and they will send you the + image to install. No support contract needed. You just need to supply them with the info from your appliance.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • D
          DJenner8 @johnpoz
          last edited by

          @johnpoz I recall that with 2.4.5 you were presented with the option to upgrade to either CE or Plus in the pfSense GUI. Somehow I didn't select Plus correctly. I did this correctly on another SG-2440. Now with CE 2.5.0 there is no option to upgrade to Plus.

          I submitted a ticket and support got back to me almost instantaneously! On New Years Day! Maybe they monitor support while watching bowl games?!

          Thanks, Dave

          johnpozJ 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @DJenner8
            last edited by johnpoz

            @djenner8 said in Upgraded to 2.5.0 CE, but want Plus?:

            option to upgrade to either CE or Plus in the pfSense GUI.

            I find that unlikely unless you were on CE already.. If I look on my 3100 still on 2.4.x they don't give me option between CE or +

            got back to me almost instantaneously!

            Yeah they really are johnny on the spot! ;)

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            D 1 Reply Last reply Reply Quote 0
            • D
              DJenner8 @johnpoz
              last edited by

              @johnpoz Well, it was early last year that I upgraded my SG-2440s. I may recall incorrectly. But, I remember seeing that it was CE on the one afterwards and wishing I had done it correctly (Plus) like the other one. It's just more of a pain now to upgrade.

              Thanks, Dave

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