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    [SOLVED] No internet after upgrade to 22.01 [SG 3100]

    Scheduled Pinned Locked Moved General pfSense Questions
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    • wgstarksW Offline
      wgstarks
      last edited by wgstarks

      No WAN access from LAN after update to 22.01. Tried to restore from rent backup but after the restore I’m still on 22.01. Seeing lots of notifications-
      There were errors loading rules: LT to: DIOCADDRULENV: Operation not supported by device - The line in question reads [0]: @ 2022-2-15 21:58:56

      There are more but I can’t see anyway to attach a screenshot from my phone. There were also lots of php errors during upgrade.

      Box: SG-4200

      S 1 Reply Last reply Reply Quote 0
      • wgstarksW Offline
        wgstarks
        last edited by

        Another notification-
        20:31:21 PHP ERROR: Type: 1, File: /etc/inc/interfaces.inc, Line: 73, Message: Uncaught Error: Call to undefined function pfSense_interface_listget() in /etc/inc/interfaces.inc:73
        Stack trace:
        #0 /etc/inc/interfaces.inc(90): get_interface_arr(false)
        #1 /etc/inc/interfaces.inc(6073): does_interface_exist('lan', false)
        #2 /etc/inc/interfaces.inc(7395): get_real_interface('lan', 'inet')
        #3 /etc/inc/interfaces.inc(6712): get_failover_interface('lan', 'inet')
        #4 /usr/local/bin/dhcpd_gather_stats.php(41): get_interface_ip('lan')
        #5 {main}
        thrown

        There are over 100 and I’m checking to see if any look relevant.

        Box: SG-4200

        T 1 Reply Last reply Reply Quote 0
        • S Offline
          SteveITS Rebel Alliance @wgstarks
          last edited by

          @wgstarks said in No internet after upgrade to 22.01 [SG 3100]:

          after the restore I’m still on 22.01

          Restoring a config file just uploads the XML file, processes it, and reboots. It doesn't replace the files on disk with older versions. If nothing else you can open a free ticket and Netgate will give you a firmware image.

          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
          Upvote 👍 helpful posts!

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          • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            There were errors loading rules: LT to: DIOCADDRULENV: Operation not supported by device - The line in question reads [0]: @ 2022-2-15 21:58:56
            

            That's the full error output?
            That looks like most of the line is missing.

            I would probably reinstall 22.01 clean and restore the config at this point too.

            Steve

            wgstarksW 1 Reply Last reply Reply Quote 0
            • wgstarksW Offline
              wgstarks @stephenw10
              last edited by

              @stephenw10
              That’s the full error. I rebooted multiple times and get an email notification with just that error every time. Did some searching but couldn’t figure out exactly what pf rule is failing to load. I’ve gotten the link to the recovery image (thanks to @SteveITS ) and will install it after work. I’m betting that will correct the problem.

              Box: SG-4200

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              • T Offline
                tea @wgstarks
                last edited by

                @wgstarks said in No internet after upgrade to 22.01 [SG 3100]:

                20:31:21 PHP ERROR: Type: 1, File: /etc/inc/interfaces.inc, Line: 73, Message: Uncaught Error: Call to undefined function pfSense_interface_listget() in /etc/inc/interfaces.inc:73

                This definitely suggests that something broke during the upgrade. More specifically, it looks like some files might well have been upgraded while others were left untouched or somehow got corrupted during the process.

                Reinstall from scratch using the image provided by Netgate, restore the configuration backup, and see how that goes. My guess is it'll fix your problem.

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                • wgstarksW Offline
                  wgstarks
                  last edited by

                  Installing the recovery image and then a restore has fixed this issue. Thanks to everyone for their advice.

                  Box: SG-4200

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