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    SG-1100 upgrade to 22.01, locked out of gui with /etc/inc/priv/user.priv.inc error

    Scheduled Pinned Locked Moved General pfSense Questions
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    • A Offline
      andrewcj
      last edited by andrewcj

      Upgrade Netgate SG-1100 to pfSense Plus 22.01 appeared to go well but gui never returned to login page. I must have retried too many times and now get "Parse error: syntax error, unexpected end of file, expecting ')' in /etc/inc/priv/user.priv.inc on line 11" when I attempt to connect to the router gui.

      Have tried reading the Connecting to the Console Port doc
      https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html
      but all attempts to load the usb driver software mentioned seem to fail, COM port doesnt show up in Device Manager depite reboots, connect USB etc.

      Can anyone help?

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        You should open a ticket with us to work through it. You need to access the serial console to diagnose or repair that.
        https://www.netgate.com/tac-support-request

        Steve

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