[Sovled]ntopng unable to start

scorpoin

Greetings,

I've pfsense 2.5 version and latest ntopng package installed.
After enabling with default settings. I'm unable to access nttopng.
pfsense-ip:3000 . I found below in logs.

15/Mar/2022 10:26:42 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:26:43 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 14]
15/Mar/2022 10:26:45 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:26:46 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 13]
15/Mar/2022 10:26:47 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:26:48 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 12]
15/Mar/2022 10:26:50 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:26:51 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 11]
15/Mar/2022 10:26:52 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:26:53 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 10]
15/Mar/2022 10:26:55 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:26:56 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 9]
15/Mar/2022 10:26:57 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:26:58 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 8]
15/Mar/2022 10:27:00 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:27:01 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 7]
15/Mar/2022 10:27:02 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
15/Mar/2022 10:27:03 [Redis.cpp:83] Redis has disconnected, reconnecting [remaining attempts: 6]
15/Mar/2022 10:27:05 [Redis.cpp:99] ERROR: Connection error [Operation timed out]
^C

How do I fix this issue.

scorpoin

@scorpoin Solved . I removed the check

```Keep Data/Settings

then uninstall the package and reinstalled it ,every thing works fine . But I lost all previous gathered data :( .

Regards