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    Can't Upgrade SG-3100

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • M
      mkeenan
      last edited by

      I recently dusted the cobwebs off of my SG-3100 and went to upgrade to 21.02.2 from 2.4.4-RELEASE-p3 (arm) but it keeps erroring out. To be honest I can't remember what I did to break it from upgrading but I know I probably did something. Please hlp. See screenshots attached. It looks like it might be because of FreeBSD"SystemInformation.png shell13.png

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      • S
        SteveITS Galactic Empire @mkeenan
        last edited by

        @mkeenan I had a similar OS message recently. The shortest/safest path may well be to open a free ticket at go.netgate.com and have them send you the firmware, and install it via USB stick. I have gotten past odd warnings before but this time it borked and I had to recover manually.

        If you've installed a package from the current repo onto an old version that may try to install dependencies from the later version.

        Otherwise see https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html, maybe set to "previous version" and install that first, and work your way up. 2.4.4 is pretty old. I think I started with 2.4.2 on the one that had to be reinstalled. IIRC it worked to get to 21.02 but then even though it offered 21.05 it "installed" 22.01 and was left half upgraded with the wrong OS.

        HTH,

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

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