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    SG3100 Boot Looping

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • L Offline
      lightning-snail
      last edited by

      Help! just taken delivery of a SG3100, powers up and the undescriptive lights on the front illuminate in sequence flashing, circle to diamond (rapid fading on all) and then off and restarts... approx 44 secs cycle.

      Never giving IP address, or way to see what is the issue...

      Using USB cable, it doesnt stay up for long enough really i think. I have installed the silicon labs driver, and set the com3 settings. Using putty open doesnt do anything, presumably due to the system not running?

      so how do i approach this please?

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        If the LEDs are flashing in sequence like that then it is trying boot. The time period of the loop means it's almost certainly a filesystem damage issue.

        So you should definitely be seeing some output at the console.

        Make sure it's using com3. Make sure you're using the correct settings:
        https://docs.netgate.com/pfsense/en/latest/solutions/sg-3100/connect-to-console.html

        Once you have a working console connection you can either re-install or attempt to escape the loop using fsck:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-check.html#manual-filesystem-check

        Steve

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