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Intenet is not accessible using PFsense

Scheduled Pinned Locked Moved General pfSense Questions
no internetno ping pfsensepfsense 2.5.2
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  • S
    stephenw10 Netgate Administrator
    last edited by May 24, 2022, 1:29 PM

    So to be clear none of this is public routed subnets? Everything is using private IPs and requires NAT at the edge?

    Check the routing table in Diag > Routes. pfSense should already have a default route and it should be via the ISP gateway, 1.1.1.2 in your diagram.

    If it does not go to System Routing and make sure the WAN gateway is set as default.

    However even if there is no default route or the WAN gateway has not been applied correctly so there's no NAT pfSense itself should still be able to ping 1.1.1.2 because it's directly connected.

    Does the WAN even show as linked? Is that set statically?

    Steve

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    • E
      emad4
      last edited by May 25, 2022, 12:47 PM

      Yes, the subnets are private and Nat is enabled on edge router which is pfsense.
      The default route is configured which refers to 1.1.1.2 (gateway of ISP)
      Yes the wan interface is configured statically and when I connect it to switch which goes to isp, it shows up .

      is it possible the problem from DNS?

      I took some snapshots and will sent them soon.

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      • S
        stephenw10 Netgate Administrator
        last edited by May 25, 2022, 2:38 PM

        And yet from pfSense you cannot ping the gateway?

        The gateway may not respond to ping of course. Can you ping anything upstream? 8.8.8.8 for example?

        Steve

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        • E
          emad4
          last edited by emad4 May 26, 2022, 8:51 PM May 26, 2022, 8:50 PM

          Hi Steve
          Exactly , I can not ping the gateway from PFsense and also ping to 8.8.8.8 from pfsense is not successful but when I use the fourth card (opt), ping to 8.8.8.8 and gateway are succesful and can browse internet.

          NOTE: the fourth card is connected directly to latop and I configured it as dhcp and I use also to access pfsense GUI.

          S 2 Replies Last reply May 26, 2022, 9:35 PM Reply Quote 0
          • E
            emad4
            last edited by May 26, 2022, 9:21 PM

            please find some snapshots for pfsense routerWAN interface.jpg Rules LAN3.jpg Rules LAN2.jpg Rules LAN1.jpg Routing.jpg Routes.jpg NAT.jpg Interfaces.jpg

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            • S
              stephenw10 Netgate Administrator @emad4
              last edited by May 26, 2022, 9:35 PM

              @emad4 said in Intenet is not accessible using PFsense:

              but when I use the fourth card (opt), ping to 8.8.8.8 and gateway are succesful and can browse internet.

              Exactly how are you 'using' that? How is pfSense configured to use that?

              Can you ping 8.8.8.8 from the pfSense webgui if you set the IP of the '4th card' as the source?

              You need to work out why pfSense cannot ping the gateway before doing anything else. That is a basic layer 2 (maybe even layer 1) problem. Nothing else will work until that does.

              Steve

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              • E
                emad4
                last edited by emad4 May 26, 2022, 9:57 PM May 26, 2022, 9:53 PM

                Yes but the first and second cards are connected to nexus switches while the fourth card is not.
                I tested different cables but the same thing.

                Yes ,I can ping 8.8.8.8 from pfsense shell and the IP is set on 192.168.1.1

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                • S
                  stephenw10 Netgate Administrator @emad4
                  last edited by May 26, 2022, 10:10 PM

                  @emad4 said in Intenet is not accessible using PFsense:

                  I can not ping the gateway from PFsense and also ping to 8.8.8.8 from pfsense is not successful

                  So how is that different to that? What were you doing that failed?

                  It shouldn't make any difference where you ping from internally since you have auto outbound NAT set. All traffic appears to come from the WAN IP.

                  Setting the source to the WAN should always work as it's in the same subnet as the gateway.

                  Steve

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                  • E
                    emad4
                    last edited by May 28, 2022, 5:56 PM

                    Almost everything is default
                    I don't know what shall I do

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                    • S
                      stephenw10 Netgate Administrator
                      last edited by May 28, 2022, 8:07 PM

                      Well if you can't ping the gateway from pfSense then either the gateway is not responding or pfSense is not actually connected to it.

                      Does the gateway appear in the pfSense ARP table?

                      E 1 Reply Last reply May 29, 2022, 7:46 AM Reply Quote 0
                      • E
                        emad4 @stephenw10
                        last edited by May 29, 2022, 7:46 AM

                        @stephenw10
                        Concerning the gateway , it is working correctly because when I use the cisco router instead of PFSesne , the ping to gateway is ok.
                        but as you said , perhaps the pfsense is not connected to gateway, and that led me to a fact which is , there is a cisco switch between the pfsense and the gateway(ISP) and there are some configuration on it , so maybe the problem from there?
                        concerning the ARP table , I need to check that.

                        S 1 Reply Last reply May 29, 2022, 12:17 PM Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator @emad4
                          last edited by May 29, 2022, 12:17 PM

                          @emad4 said in Intenet is not accessible using PFsense:

                          there is a cisco switch between the pfsense and the gateway(ISP) and there are some configuration on it , so maybe the problem from there?

                          Certainly could be. If it's not in the ARP table it's never going to work. And that is a layer 2 problem at least.

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                          • E
                            emad4
                            last edited by May 31, 2022, 8:54 PM

                            I discovered that ping between pfsense and gateway of isp is ok. (I was wrong before because I said ping is not ok bt pfsense and isp gateway)

                            Also ping from pfsense to 8.8.8.8 is ok

                            Ping from any lan to pfsense wan ip is OK
                            But ping from any lan to gateway isp is not successful.

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                            • S
                              stephenw10 Netgate Administrator
                              last edited by May 31, 2022, 10:08 PM

                              Ok, that implies there is no route back which probably means outbound NAT is not being applied.

                              Start a ping to the gateway from some internal client that fails. Then check the state table.

                              You should see two states created, on the internal interface and on the WAN interface. The on the WAN should show NAT as it leaves.

                              Steve

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                              • S
                                stephenw10 Netgate Administrator
                                last edited by May 31, 2022, 10:13 PM

                                Reviewing the above screenshots you posted you have, for some unknown reason, obscured your internal private IP range, But it looks like the automatic outbound rules only cover the LAN subnet and local /30 transport subnets.
                                Switch to hybrid mode, add rules to cover other traffic. That could be one rule for all local 10. subnets.

                                Steve

                                E 1 Reply Last reply Jun 2, 2022, 9:36 PM Reply Quote 0
                                • E
                                  emad4 @stephenw10
                                  last edited by Jun 2, 2022, 9:36 PM

                                  @stephenw10

                                  Okay , I will switch to hybrid mode and will give the result, but how I can add a rule to cover all the subnets , I think I have approximately 24 subnets, is it something like 0.0.0.0 0.0.0.0 next-hop-ip.

                                  Note: I did not change anything in nat and I left it as default.

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                                    emad4
                                    last edited by Jun 2, 2022, 9:46 PM

                                    Moreover, how to check that pfsense is sending the back route to cisco switches , ospf is enabled on all devices including but how I can make pfsense redistribute routes via ospf, I remember I checked an option under the title redistribute in ospf setting and don't know if that was enough .

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                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Jun 2, 2022, 9:46 PM

                                      If they are all 10.x.x.x as shown in your diagram you can just use 10.0.0.0/8. That's probably a wider subnet than you need though. Better to specify the minimum subnet size to cover them.

                                      Steve

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                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by Jun 2, 2022, 10:01 PM

                                        Check OSPF status on the switches to see if pfSense is advertising a default route.

                                        Or just try to connect out from a client and see if that traffic is passed in pfSense.

                                        St5eve

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                                        • E
                                          emad4
                                          last edited by Jun 9, 2022, 12:43 AM

                                          Sorry , I was busy these days
                                          I will do it
                                          Thank you Steve

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