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    Unknow Problem ... maybe Hardware Failure

    Scheduled Pinned Locked Moved General pfSense Questions
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    • -
      -Sylvain-
      last edited by

      Hello everybody.

      Since some days, we have a problem with PFsense. The system crash almost everyday.

      This is not a big crash because the system don't reboot and we keep the access to the console but we lose the connection with internet.

      I explain the symptom:
      Almost once a day, without warning, we lose the Internet connexion.
      I check the PFsense, I've access to my vlan, but no connexion with internet.
      the only solution reboot the pfsense.
      After the reboot, I've a crash report with a lot of information and in which I've the message :

      <2>RAM parity error, likely hardware failure.
      panic: NMI indicates hardware failure
      cpuid = 2
      time = 1655274967
      KDB: enter: panic
      

      We have already change the RAM, but no change.

      I don't know where to start ?

      If you have the solution, an idea or a lead, I take all.

      Thank you in advance.

      -Sylvain-
      "May the force be with you! "

      NollipfSenseN fireodoF 2 Replies Last reply Reply Quote 0
      • NollipfSenseN
        NollipfSense @-Sylvain-
        last edited by

        @sylvain I would just reinstall pfSense.

        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

        1 Reply Last reply Reply Quote 0
        • fireodoF
          fireodo @-Sylvain-
          last edited by

          @sylvain said in Unknow Problem ... maybe Hardware Failure:

          panic: NMI indicates hardware failure

          A Non-maskable interrupt (NMI) is always a very heavy problem that is in almost all cases a hardware-problem.
          A reinstall of pfsense ... i doubt that that will be helpful.
          Maybe boot the machine with Memtest and see if there are any errors. (If it is possible)

          My 2 cents,
          fireodo

          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
          pfsense 2.8.0 CE
          Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

          1 Reply Last reply Reply Quote 1
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