Unknow Problem ... maybe Hardware Failure

-Sylvain-

Hello everybody.

Since some days, we have a problem with PFsense. The system crash almost everyday.

This is not a big crash because the system don't reboot and we keep the access to the console but we lose the connection with internet.

I explain the symptom:
Almost once a day, without warning, we lose the Internet connexion.
I check the PFsense, I've access to my vlan, but no connexion with internet.
the only solution reboot the pfsense.
After the reboot, I've a crash report with a lot of information and in which I've the message :

<2>RAM parity error, likely hardware failure.
panic: NMI indicates hardware failure
cpuid = 2
time = 1655274967
KDB: enter: panic

We have already change the RAM, but no change.

I don't know where to start ?

If you have the solution, an idea or a lead, I take all.

Thank you in advance.

NollipfSense

@sylvain I would just reinstall pfSense.

fireodo

@sylvain said in Unknow Problem ... maybe Hardware Failure:

panic: NMI indicates hardware failure

A Non-maskable interrupt (NMI) is always a very heavy problem that is in almost all cases a hardware-problem.
A reinstall of pfsense ... i doubt that that will be helpful.
Maybe boot the machine with Memtest and see if there are any errors. (If it is possible)

My 2 cents,
fireodo