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"Disable gateway monitoring action" NOT working

Scheduled Pinned Locked Moved Routing and Multi WAN
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  • F
    franciz
    last edited by Jul 5, 2022, 5:01 PM

    I am using PfSense version 2.6.0-RELEASE.
    If I select "disable gateway monitoring action" it will still take down the interface when it detects packet loss.
    I am using a weak internet connection, I want to be able to view ping and packet loss but consider it as always up.
    What can I try to fix this?

    R 1 Reply Last reply Feb 27, 2023, 5:41 PM Reply Quote 0
    • F
      franciz
      last edited by Feb 27, 2023, 5:39 PM

      Nobody has some tip I can try??

      1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @franciz
        last edited by Feb 27, 2023, 5:41 PM

        @franciz said in "Disable gateway monitoring action" NOT working:

        If I select "disable gateway monitoring action" it will still take down the interface when it detects packet loss.
        I am using a weak internet connection, I want to be able to view ping and packet loss but consider it as always up.

        are you using multiWAN?

        Can you include screenshots of the WAN gateway config and the routing page? Feel free to redact the public IPs if you wish

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        F 1 Reply Last reply Mar 23, 2023, 4:56 PM Reply Quote 0
        • F
          franciz
          last edited by franciz Mar 8, 2023, 4:07 PM Mar 8, 2023, 4:01 PM

          Sorry for the delay, I upload the requested screenshots.
          alt text
          alt text
          alt text
          alt text
          The one that has packet loss is the PPPOE one. I had to disable gateway monitoring because it will always mark the gateway down even if "disable gateway monitoring action" is enabled.
          .

          1 Reply Last reply Reply Quote 0
          • F
            franciz @rcoleman-netgate
            last edited by Mar 23, 2023, 4:56 PM

            @rcoleman-netgate
            I posted the images above :)

            1 Reply Last reply Reply Quote 0
            • F
              franciz
              last edited by Apr 4, 2023, 5:29 PM

              I have already started migrating to OPNsense. But I still would like to know what was the problem here if anyone can help.

              R 1 Reply Last reply Apr 5, 2023, 2:45 AM Reply Quote 1
              • R
                rcoleman-netgate Netgate @franciz
                last edited by Apr 5, 2023, 2:45 AM

                @franciz You have to monitor an IP address with dual-WAN to make sure the interface is up. Taking it offline from monitoring will treat it as though it is always up and the "member down" setting is made redundant.

                I recommend boning up on the documentation specifically the multi-wan configuration and failover/loadbalancing section.

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

                F 1 Reply Last reply Apr 6, 2023, 5:35 PM Reply Quote 0
                • F
                  franciz @rcoleman-netgate
                  last edited by Apr 6, 2023, 5:35 PM

                  @rcoleman-netgate said in "Disable gateway monitoring action" NOT working:

                  You have to monitor an IP address with dual-WAN to make sure the interface is up

                  I do have IP addresses setted as you can check in the first 3 images.

                  @rcoleman-netgate said in "Disable gateway monitoring action" NOT working:

                  Taking it offline from monitoring will treat it as though it is always up and the "member down" setting is made redundant.

                  That is the configuration I am using now but only because the "disable gateway monitoring action" is not working.

                  I read all the documentation about multiple wans. But still, the "disable gateway monitoring action" checkmark should be self evident. If you mark that option it should never take any action when monitoring and should never set the interface down. But it does...

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