Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Upgrade failed - no space on device - won't respond to any keystrokes,

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    4 Posts 2 Posters 659 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      dhjdhj
      last edited by

      After remotely attempting to perform an upgrade from the old 2.4 to the latest stable version, the device (a 3100, one of three that I own) became unresponsive.

      When I connected to it via serial port, after the initial bootup stuff I noted the message

      /usr/local/libexec/pfSense-upgrade: cannot create /var/run/pfSense-upgrade.pid: No space left on device

      I then got the usual Welcome and all the numeric options, e.g. 8 for Shell, 5 for Reboot

      However, it does not respond to my keystrokes. Pressing a number has no effect. I was hoping I could get into the shell and figure out why there's no space left (logs maybe?) and retry the upgrade request. I really don't want to have to start from scratch and flash in a new OS --- been there, done that, it's a PITA

      Help would be appreciated.

      D 1 Reply Last reply Reply Quote 0
      • D
        dhjdhj @dhjdhj
        last edited by

        It seems that the problem here is Mac related. I have solved the keyboard problem by running a terminal under a VM with Windows.

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          It is usually is logs, especially if you have any packages installed. Check in /var/log first.

          If you have a backup of the config the installing clean and restoring it it fairly painless. You already have the console connection which is usually the hardest part.
          Open a support ticket to get the install image:
          https://www.netgate.com/tac-support-request

          Steve

          D 1 Reply Last reply Reply Quote 0
          • D
            dhjdhj @stephenw10
            last edited by

            @stephenw10 I had already removed everything in /var/log and I didn't have any packages installed on this particular machine.

            The good news is I was able to reinstall the OS with very little pain and since I had XML backups I was able to get up and running again on newer version

            1 Reply Last reply Reply Quote 1
            • First post
              Last post
            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.