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    pfsense dashboard show "Unable to check for update" via Quad9 DNS

    Scheduled Pinned Locked Moved General pfSense Questions
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    • GertjanG
      Gertjan @MaverickHL
      last edited by Gertjan

      If the query answer from " 9.9.9.9#853" is sympathetically "THROWAWAY" you can do 2 things :
      Stop using TLS or even stop using 9.9.9.9.

      You're sure nothing is filtered upstream ?
      I saw

      debug: tcp error for address 9.9.9.9 port 853

      As TLS over port 853 needs TCP, and TCP is bad, then 9.9.9.9 doesn't even receive your request correctly ( ? ) ....


      When the quad9 issues go away (thrown away ;) ) I advise you to look at other threads in this forum. Because this :

      @maverickhl said in pfsense dashboard show "Unable to check for update" via Quad9 DNS:

      Jul 13 12:34:45 dhcpleases 14363 Could not deliver signal HUP to process 45787: No such process

      is also a possible issue, and discussed a lot on the forum.
      It means unbound was in the process of getting restarted - and while it was restarting, it was informed to restart again.
      For now : how often does yours restart ?
      Go to the page and search for "info: start of service (unbound 1.15.0)." and count them.
      How many a day ? per hour ? even more ?

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Still not seeing any logs for info: resolving. Everything in your logs appears to be reverse lookup for PTR. So I'd suggest it's not using Unbound for those lookups. Something is not configured as you expect it to be.
        However even if that is that case it's hard to explain why pkg update works but the dashboard check does not.
        Try to resolve ews.netgate.com in Diag > DNS Lookup. Make sure all the defined servers there can resolve it.

        Steve

        M 1 Reply Last reply Reply Quote 0
        • M
          MaverickHL @stephenw10
          last edited by

          @stephenw10

          ews.netgate.com does resolve returning an IP of 208.123.73.93

          I turned off DoT and the results are not any better and can't find any info: resolving lines during the update check:

          Jul 14 08:59:42 unbound 12183 [12183:0] info: control cmd: stats_noreset
          Jul 14 08:59:42 unbound 12183 [12183:0] debug: new control connection from 127.0.0.1 port 40927
          Jul 14 08:59:42 unbound 12183 [12183:0] debug: cache memory msg=158472 rrset=215935 infra=8306 val=95561
          Jul 14 08:59:42 unbound 12183 [12183:0] info: validator operate: query 4.4.8.8.in-addr.arpa. PTR IN
          Jul 14 08:59:42 unbound 12183 [12183:0] debug: validator[module 0] operate: extstate:module_wait_module event:module_event_moddone
          Jul 14 08:59:42 unbound 12183 [12183:0] debug: return error response SERVFAIL
          Jul 14 08:59:42 unbound 12183 [12183:0] debug: configured stub or forward servers failed -- returning SERVFAIL
          Jul 14 08:59:42 unbound 12183 [12183:0] info: processQueryTargets: 4.4.8.8.in-addr.arpa. PTR IN
          Jul 14 08:59:42 unbound 12183 [12183:0] info: query response was THROWAWAY
          Jul 14 08:59:42 unbound 12183 [12183:0] info: reply from <.> 9.9.9.9#53
          Jul 14 08:59:42 unbound 12183 [12183:0] info: response for 4.4.8.8.in-addr.arpa. PTR IN
          Jul 14 08:59:42 unbound 12183 [12183:0] info: iterator operate: query 4.4.8.8.in-addr.arpa. PTR IN

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Mmm, so exactly what settings do you have in System > General Setup and in Unbound?

            M 1 Reply Last reply Reply Quote 0
            • M
              MaverickHL @stephenw10
              last edited by

              @stephenw10

              Nothing fancy, but here are the main things I have setup:

              System General Setup:

              Added DNS 9.9.9.9 and 149.112.112.112

              Set DNS behavior to Use Local then remote (default)

              DNS Resolver Settings:

              Network Interface = All
              Outgoing Network Interface = WAN
              Domain Local Zone Type = Transparent
              DNSSEC = FALSE
              DNS Query Forward = TRUE
              Use SSL/TLS = TRUE
              DHCP Reg = TRUE
              Static DHCP = TRUE
              Advanced Config =

              server:include: /var/unbound/pfb_dnsbl.*conf

              server:
              log-queries: yes

              Advanced Tab:

              Everything left default except when changing log level to 3.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                Hmm, the only thing different I have is the custom entry you have:

                server:
                log-queries: yes
                

                But I see all the queries logged so I suspect you may have created a conflict there. Try removing that.

                Steve

                M 1 Reply Last reply Reply Quote 0
                • M
                  MaverickHL @stephenw10
                  last edited by

                  @stephenw10

                  Sadly, nope same odd response back and no info: resolve lines -_-;

                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: cache memory msg=68474 rrset=68889 infra=8306 val=0
                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: return error response SERVFAIL
                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: configured stub or forward servers failed -- returning SERVFAIL
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: processQueryTargets: 4.4.8.8.in-addr.arpa. PTR IN
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: query response was THROWAWAY
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: reply from <.> 9.9.9.9#853
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: response for 4.4.8.8.in-addr.arpa. PTR IN
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: iterator operate: query 4.4.8.8.in-addr.arpa. PTR IN
                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: iterator[module 0] operate: extstate:module_wait_reply event:module_event_reply
                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: cache memory msg=68284 rrset=68889 infra=8306 val=0
                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: sending to target: <.> 9.9.9.9#853
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: sending query: 4.4.8.8.in-addr.arpa. PTR IN
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: processQueryTargets: 4.4.8.8.in-addr.arpa. PTR IN
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: query response was THROWAWAY
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: reply from <.> 9.9.9.9#853
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: response for 4.4.8.8.in-addr.arpa. PTR IN
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: iterator operate: query 4.4.8.8.in-addr.arpa. PTR IN
                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: iterator[module 0] operate: extstate:module_wait_reply event:module_event_reply
                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: cache memory msg=68284 rrset=68889 infra=8306 val=0
                  Jul 14 10:45:31 unbound 88800 [88800:0] debug: sending to target: <.> 9.9.9.9#853
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: sending query: 4.4.8.8.in-addr.arpa. PTR IN
                  Jul 14 10:45:31 unbound 88800 [88800:0] info: processQueryTargets: 4.4.8.8.in-addr.arpa. PTR IN

                  I do think it is Quad9's issue and mostly likely regional. I had to send a few DNS resolution request for their upstream provider to fix since some websites were not resolving but was apparently accessible based on their domain checker.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm. Weird that it's not showing queries in unbound though. Seems like however it's failing could be because it's not going via Unbound...

                    1 Reply Last reply Reply Quote 0
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