Can't upgrade from 2.6 to Plus

[sheetsg77]

Trying to upgrade to pfsense plus. I've registered and I get the option the "pfSense Plus Upgrade". However, I get a "Unable to check for updates"

In the shell, I tried "pfSense-upgrade -d -c", with following result:

 pfSense-upgrade -d -c
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/meta.txz: Authentication error
repository pfSense-core has no meta file, using default settings
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/packagesite.pkg: Authentication error
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/packagesite.txz: Authentication error
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//meta.txz: Authentication error
repository pfSense has no meta file, using default settings
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//packagesite.pkg: Authentication error
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
Could not load client certificate /etc/ssl/pfSense-repo-custom.cert
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//packagesite.txz: Authentication error
Unable to update repository pfSense
Error updating repositories!
ERROR: Unable to compare version of pfSense-repo

in my /etc/ssl directory there is no pfSense-repo-custom.cert

Any ideas?

[rcoleman-netgate]

@sheetsg77 Open a ticket and send your NDI to us so we can wave a wand :)

[jpetovello]

I am having the exact same problem and would gladly open a ticket if I knew how.

[sheetsg77]

@jpetovello https://www.netgate.com/tac-support-request

Use the credentials used to obtain pfSense Plus key

[jpetovello]

@sheetsg77 Thanks!

[betapc]

@rcoleman-netgate I having the same issue, same error when tried to migrate from pfsense CE to plus.

There is any update how to fix this problem, we are not the only ones, I found my more people with the same issue.

Thanks

[rcoleman-netgate]

@betapc As the others have open a ticket.
https://www.netgate.com/tac-support-request

There's nothing you can do on your end - it has to be done on ours.

[andrzejls]

@rcoleman-netgate I had to reinstall pfsense and I am back on ver 2.6.0. When I try to register to PLUS the Activation token is grey-out. .

[stephenw10]

You should already have access to the upgrade branch. Just select it from the update settings and you should be able to upgrade to Plus.

Steve